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INTAKE COORDINATOR/OUTPATIENT

Universal Health Services
life insurance, flexible benefit account, paid time off, tuition reimbursement, 401(k)
United States, D.C., Washington
900 23rd Street Northwest (Show on map)
Oct 21, 2025
Responsibilities

OUTPATIENT INTAKE COORDINATOR

The Psychiatric Intake Coordinator is accountable for assisting with intake assessments and referral activities for the Outpatient program at the facility. This position involves extensive patient contact and interfaces closely with the Intake RN, Utilization Review staff, PIW business office staff and clinical staff. This position is also responsible for basic mental health tech functions, inquiry calls, insurance verification, safety checks and scheduling of evaluations and admissions. Will conduct medication observations, and utilize verbal deescalation techniques.

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130 bed, short-term, acute care hospital offering inpatient, partial and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

Benefit Highlights:

Our employees are our most valuable asset and we are dedicated to provide a challenging and rewarding work environment to all our employees.

  • Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • UHS employee discounted stock option plan
  • Tuition Reimbursement and Student Loan Repay Program
  • Employee Assistant Program (EAP)
  • Life Insurance and Disability Insurances
  • Flexible Spending Account
  • Pre-tax Metro SmartTrip Benefits
  • Career development opportunities within UHS and its 300+ Subsidiaries!

Who we are:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.


Qualifications

Education: High school diploma. Bachelors Degree preferred.

Experience: Minimum of two (2) years' experience in a health care setting dealing directly with patients. Prior behavioral health, corrections or emergency room experience highly preferred.

Demonstrated knowledge of computer skills and demonstrated knowledge of customer service and patient care principles.

Additional Requirements: CPR and CPI training as outlined in New Hire Policy must be completed before providing direct care services.

Additional Skills: Ability to communicate over the telephone and in face-to-face situations. Ability to handle multiple tasks effectively. Ability to maintain the confidentiality of all information and function in a challenging patient population.

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