Security Officer - Flex Front Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Flex Front Desk in Pittsburgh, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more.

Join a leading team where flexibility meets opportunity. As a Flex Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Officer at a prominent commercial real estate location, you will be the first point of contact for visitors and tenants, providing a strong, welcoming presence while assisting with access control, badge verification, and alarm panel monitoring. Your role will be key in helping to deter security-related incidents through attentive observation and excellent customer service. At Allied Universal, you will thrive in a culture that values teamwork, integrity, and innovation, making a meaningful impact every day while developing your skills in a dynamic environment.

Position Type: Flex

Pay Rate: $20.00 / Hour

Job Schedule:

What You'll Do:

Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet visitors and employees in a professional and courteous manner while monitoring access to the location.
• Verify identification and manage visitor logs in accordance with site-specific policies and procedures.
• Monitor security-related systems such as cameras and alarms to help to deter unauthorized access or activity.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal procedures and site protocols.
• Communicate and coordinate with property management, tenants, and/or emergency services as required.
• Provide customer service by answering inquiries and assisting with directions or information related to the location.
• Document security-related incidents and complete daily activity reports as directed by Allied Universal and client requirements.

What We're Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Have a combined minimum of 3 years of law enforcement, military, and/or security-related experience or possess a college degree.
• Experience with alarm panels is preferred.
• Experience with access control and badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.