New

IT Systems Administrator

TEKsystems
$25.00 - $35.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Kentucky, Frankfort
Oct 30, 2025
Description TEKsystems is seeking a Systems Administrator/Senior IT Support Specialist to support our customer in Frankfort, KY. Purpose: As part of the Instructional Device Support Services team this position will be responsible for configuring, maintaining, and troubleshooting department-level printing and phone systems, providing technical support and customer service to clients within the department. Additionally, this role involves managing and resolving technical issues, submitting and tracking work tickets, and maintaining network and software tools. This position requires daily onsite presence, with occasional opportunities for hybrid work when necessary or authorized. This position may require periodic on-call duty outside normal business hours to ensure that the supported systems are operating as intended and time sensitive deliverables are addressed. The on-call duties will be defined at the discretion of the client manager and/or the on-call policy for the organization. Description Manage and support system configurations, installations, and perform maintenance. Perform other duties as assigned. Oversee printing installations, configurations, and maintenance across the organization. Troubleshoot and resolve issues related to desk phones and printer systems to minimize downtime. Provide next-tier support for troubleshooting and resolving complex technical issues related to desk phones, printers and printing, endpoint connectivity, and departmental software. Assist end-users with technical issues and provide exceptional customer service by ensuring timely, effective resolutions while maintaining a professional attitude. Monitor, maintain, and ensure the performance, reliability, and security of departmental software and hardware, including performing regular updates and maintenance. Assist in the configuration, deployment, and support of new departmental software and hardware to ensure optimal performance and seamless integration. Collaborate with Tier 1 support to escalate and resolve complex technical issues. Provide training and guidance to end-users on the proper use and troubleshooting of VoIP, printer, network, and software systems. Draft, document, and update technical procedures, knowledge base articles, and support guides. Skills* Technical support, Windows 10, Office 365, Active directory, Desktop pc support, Help desk, Help desk support, Software upgrades, It support, Service desk, Hardware/software, Deployment, troubleshooting, Hardware support, System administrator, Software support, printers, audiovisual, chromebook, Printer support, network infrastructure, Windows, Desktop engineering, Windows administration, Infrastructure, Customer service, Hardware installation, Imaging, Servicenow, A+, Application support, Sccm, Cabling, Hardware, Network support, Windows server Experience Level Expert Level Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Frankfort,KY. Application Deadline This position is anticipated to close on Nov 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.