Planning and Utilities Administrator

Sugarbush Resort
United States, Vermont, Burlington
Nov 16, 2025
Year Round RESORT OVERVIEW : Sugarbush Resort is a year-round destination offering some of the best skiing and riding in the east, an award-winning ski school, golf, disc golf, an array of dining venues, and a fully appointed Health and Recreation Center. Do you want to join an all-star team dedicated to delivering an unparalleled guest experience? Make this your best winter yet by joining the team at Sugarbush and taking advantage of everything Vermont has to offer. BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU? : Our investment in each employee includes a comprehensive wellness initiative, unwavering commitment to safety, growth opportunities, and a wide variety of resort benefits. Employees get to take advantage of our 4000+ acre playground including skiing, golf, mountain activities, health club membership, resort discounts, and more, so it's easy to share your enthusiasm for Sugarbush with our guests. POSITION SUMMARY: The Planning & Utilities Administrator provides high-level administrative support to the Planning, Utilities and Accounting departments. The Planning Department oversees compliances with technical/environmental operating and land use permits, permit acquisition, and resort wide sustainability initiatives. The Utilities Department oversees and operates the resort's water and wastewater systems. The Accounting Department executes quarterly billing for Sugarbush Utilities customers. This position requires a passion for the winter sports and year-round four-season resort industry, high level of professionalism, attention to detail, and ability to move between and within these departments providing planning, compliance, water, wastewater, and billing assistance. This is a full-time, year-round position. The Planning & Utilities Administrator is a key member of the Planning, Utilities and Accounting Departments and is responsible for providing administrative and technical support to department staff to facilitate the efficient and organized operation of these three departments including periodic outdoor fieldwork and associated tasks as assigned. The Planning & Utilities Administrator will report 50% to the Planning & Sustainability Manager, 50% to the Utilities and Accounting Managers. This is a full-time year-round position paying $22-$24/hour depending on experience. RESPONSIBILITIES: Perform a wide range of administrative duties for Planning and Utilities including email, photocopying, digitizing, and mailing; organize and maintain records for compliance and project filing systems; handle requests for information and research; data collection and reporting; schedule and coordinate meetings, prepare agendas, and distribute meeting notes; and maintain office supply inventories. Planning: Specific tasks include, but are not limited to, maintain the resort e911 list, property manager and presidents list, maintain vendor information, compliance calendar, and process Planning Department POs and invoices. Plan and coordinate meetings of varying sizes and events in partnership with others or alone. Support development and maintenance of the Planning Department's annual and project budgets. Field inquiries from neighboring property owners, deed research, and interpretation. Attend regular department, project, and resort meetings and trainings. Attend periodic evening meetings on a project-by-project basis or as assigned. Support resort wide sustainability initiatives through data collection and reporting related to GHG emissions, waste, water, and procurement. Maintain and update sustainability signage and communications internally and externally. Assist with the implementation of new sustainability initiatives. Utilities: Perform administrative and operational tasks for a wide variety of projects, daily operations and compliance related tasks supporting Sugarbush Utilities Conduct daily operational meter reading rounds at Utilities water and wastewater systems. Assist with periodic production and distribution of EPA Lead & Copper Rule program notifications and annual Consumer Confidence Reports (CCRs) including reviewing the education documents and distribution of letters, notices, and certifications. Maintain current contact information for condominium presidents, property managers, and utility customers to facilitate faster communication of critical information to this group. Manage correspondence and notifications during service interruptions (emergency and nonemergency) Accounting: Prepare quarterly water, wastewater, and roads billing for Sugarbush Utilities, including working with the Accounting Department to execute this task. Metering - set up handheld meter reader, review quarterly metering data and hand reads. Provide feedback on erroneous readings and customers where rereads or metering problems are encountered. Field and respond to customer and Property Manager inquiries on billing and metering. Assist with other customer education information sheets included in billing. QUALIFICATIONS: Proficient with Microsoft Dynamics 365 programs or willingness to learn. Experience with use of GIS and mapping software a plus. Associate degree in business administration, resort area management, natural resource management, or related discipline; or minimum of 3 years administrative experience or a combination of education and experience from which comparable knowledge and skills are acquired. Valid Driver's License and an acceptable driving record. Most of this work will be in an indoor office setting with periodic outside work required. Some days may require full days of outdoor work. Must be able to communicate effectively over the phone, in person and in writing on a variety of platforms. Must be able to work outside in changing weather conditions (i.e. rain, snow, wind and/or cold). Must be able to access terrain via skis/snowboard, snowshoes, and/or by walking/hiking. Must be able to work periodic weekends and holidays. Must be able to work on uneven ground. Must be able to lift, push and/or pull up to 25 pounds occasionally and lesser weights more often and be able to lift above shoulder level. Must be able to stand or sit for long periods and work at a computer terminal. Must be able to climb stairs and/or ladders. Sugarbush Resort is an Equal Opportunity Employer. An offer of employment may be contingent upon the results of a background, MVR, or criminal records check.