Transition Care Follow Up Specialist

Hourly Pay Range:

Position Highlights:

• Position: Transition Care Specialist

• Location: 4201 Winfield Rd, Warrenville, IL

• Full Time 40/ hr per week

• Hours: Monday-Friday, 8a-5p

• Required Travel: No

A Brief Overview:
This position will work independently and as part of a team to review, coordinate and complete post discharge follow up orders placed by the inpatient care team. Performs execution of orders in a timely manner, bedside and telephonically. Follows up with appropriate staff for orders that are received that need clarification and additional information, cancels patient appointments when necessary, and engages patients and/or family in all follow up requests to ensure quality of care and patient compliance to reduce readmissions and improve patient satisfaction.

What you will do:

• Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond appropriately to those needs.

• Contacts patients at bedside and or telephonically to schedule outpatient follow up appointments. Requires coordination of patient availability and clinic schedules which may require rescheduling of appointments. Escalates when clinical judgement is needed.

• Documents all patient encounters into EMR accurately.

• Contacts clinical staff when needed for clarification of order.

• Performs general office duties including but not limited to faxing required sensitive information to providers to assist clinical staff with patient services.

• Participates in performance improvement activities.

• Duties as assigned

What you will need:

• A minimum of six months of healthcare experience And

• 1 Year Previous Epic User experience

• Proficient in medical terminology

• Able to handle multiple responsibilities/tasks, stress, and high work load volumes

• Ability to easily adapt to change

• Strong organizational, written and oral communication skills

• Creative problem-solving skills

• Ability to demonstrate persistence in follow-up

• Superior time management skills, attention to detail, excellent interpersonal skills

• Ability to work as part of a multidisciplinary team

Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, and Vision options

• Tuition Reimbursement

• Free Parking at designated locations

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off

• Community Involvement Opportunities