Manifest Specialist

Exciting Opportunity to Join Our Legacy of Environmental Leadership!

About Us: At Arcwood Environmental, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. Headquartered in Indianapolis, Indiana with a dedicated team of 2,000+ employees spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.

Why Arcwood?

• Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers' waste challenges. We are part of the solution. We don't generate any waste ourselves.
• Growth Opportunities: At Arcwood, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
• Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, Always.
• Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.

Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment.

Our Vision: Our vision is to be the most trusted partner in the environmental services industry. We put our customers first and deliver agile, sustainable, and innovative solutions. We commit to nurturing top talent and creating lasting value for our customers, shareholders, communities, and the planet.

Our Ownership: Arcwood Environmental is backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for continued impacts and growth in the future.

Manifest Specialist

Prepare and maintain manifest papers, labels and placards for shipment and handling of waste materials and other clerical duties as assigned

Essential Functions & Requirements:

• Ensures Health & Safety is the number one goal by following policies, processes, and acting in a safe manner at all times.
• Maintain complete, accurate and accessible records
• Preparing manifest papers, labels, placards and reviewing manifest order forms for correct DOT, EPA and state regulations regarding the shipment and handling of waste materials maintaining <2% error rate on manifest packets
• Prepare Fed Ex shipping labels for outgoing sample kits for Customer Service and Sales staff
• Utilize most cost-effective means to send paperwork packets; prioritize orders to ensure prompt delivery of manifest packets
• Provide assistance and coverage for other Manifest Specialist as needed
• Provide package tracking information as needed to Customer Service
• Maintain inventory for all material needed for manifest packets and job functions including creating shipping labels for other departments; perform inventory check weekly utilizing specialized inventory spreadsheet and order the inventory.
• Maintain all supplies in a neat, organized and orderly manner
• Put up supplies within 2 business days of being delivered
• Work with ECCs to correct contact information for manifests returned after being sent via email or mail within 1 business day of return.
• Communicate with internal and external customers to solve customer issues with accurate and timely service
• Maintain an organized email folder system to ensure trackability of all email communications for internal/external customers; utilize email reminder tools to schedule and prioritize tasks.
• Notify by email ECC/CACs of "Red" pending's on stops prior to sending out paperwork packet (must be approved before sending out)
• Communicate any internal procedural or protocol issues with Territory ECCs and CACS
• Assist and participate with management in the development of system improvements
• Compose and send correspondence via mail and email to internal and occasionally external customers.
• Maintain level of professionalism expected when interacting with internal and external customers
• Attend mandatory training classes
• Provide paperwork for others when needed(Joplin, Port Fourchon and others if printers are down)

Education:

• High School diploma or Equivalent required.

Experience:

• Two years of experience in a professional office setting is preferred.
• Experience with customer service; administrative training; and knowledge of state and federal hazardous waste regulations also preferred.

Competencies:

• Excellent communication - verbal and written, organizational, follow-through, data entry, proof-reading, and interpersonal skills.
• Aptitude for comprehending technical information.
• Ability to adapt to fast-paced, multi-faceted working environment.
• Must possess excellent organizational and time management skills.
• Regular and predictable attendance is an essential function of this position.

Benefits, Compensation, & Workforce Diversity: Arcwood offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with 7% company match, and tuition reimbursement.

Equal Opportunity Employer - Veterans & Disabilities

A post-offer drug screen and background check will be required.