Technical Support Staff

Closing Date:

The University of Arkansas at Little Rock is a metropolitan research university that provides an accessible, quality education through flexible learning and unparalleled internship opportunities. At UA Little Rock, we prepare our more than 8,900 students to be innovators and responsible leaders in their fields. Committed to its metropolitan research university mission, UA Little Rock is a driving force in Little Rock's thriving cultural community and a major component of the city and state's growing profile as a regional leader in research, technology transfer, economic development, and job creation.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

If you have a disability and need assistance with the hiring process please contact Human Resources at 501-916-3180.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 501-916-3180.

Minimum Qualifications:

• An Associate's degree in Computer Science or a related field or three years of experience working in Information Technology.

Preferred Qualifications:

• A Bachelor's degree in Computer Science or a related field or five years of experience working in Information Technology.

Job Duties and Responsibilities:

• Operate and maintain academic research instrumentation support machines;
• Work directly with research faculty to maintain their devices that communicate with research instrumentation;
• Operate and maintain the cluster of Open Science Grid nodes;
• Maintain server hardware and software for several research departments;
• Maintain PC hardware systems and diagnose and solve user PC hardware and operating
  systems problems and coordinate systems upgrades;
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Microsoft desktop administration skills;
• fundamental Unix system administration skills;
• Ability to communicate effectively with users;
• Expert knowledge of Windows, Apple, UNIX, Linux operating systems, and macOS;
• Familiarity with standard software (MS Office, Adobe Acrobat, various web browsers, etc);
• requires a basic understanding of network protocols such as RDP, SSH, DNS, etc.

Additional Information:

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

The University of Arkansas at Little Rock is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.