Design & Usability Analyst Senior

Job Description

Are you curious, motivated, and forward-thinking? At Worldpay you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. We are looking for a full-stack Senior UX/UI Designer to own the end-to-end research and design process forWorldpay's digital internal servicing and boarding experiences.

About the team

We are a growing Global UX Design & Research Team focused on envisioning and creating best-in-class experiences for our customers, partners, developers and colleagues around the world. We value great attitudes, creative thinking and a user-centric approach to problem solving.

What you will be doing

• You will conduct the necessary research and analysis to become an expert in the relevant domain and customer segment
• You will document and champion the end user, ensuring the project prioritizes and delivers against their needs
• You will take full ownership of the product specification, information architecture, user flows and user experience of the system
• You will validate and iterate your design and usability hypotheses by building rapid UX prototypes and testing on UserTesting.com
• You will deliver the corresponding UI visual designs, transitions and animations to a 'best-in-class' standard in harmony with the new Worldpay brand
• You will liaise with the engineering teams to support the development process; review builds and ensure the final product meets your design expectations

What you bring:

• 8 years minimum UX/UI design experience
• Bachelor's degree in Computer Engineering, Computer Science, Information Science or other related discipline; or equivalent combination of education and experience.
• Demonstrable experience in design of high-quality web / mobile products / portals / websites
• Experience in improving business metrics through user centric product design
• Expert level Figma skills
• Experience of Agile / Scrum dev environment
• Academic or internship experience or equivalent in one or more programming languages
• Willingness and ability to learn, master, and work in both new and older technologies
• Knowledge of Agile development principles
• Outstanding verbal and written communication skills to technical and non-technical audiences of various levels in the organization
• Excellent analytical, decision-making, problem-solving, team, and time management skills Positive outlook, strong work ethic, and responsive to internal and external clients and contacts
• Positive outlook, strong work ethic, and responsive to internal and external clients and contacts
• Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed
• May require in-depth knowledge of networking, computing platform, storage, database, security, middleware, network and systems management, and related infrastructure technologies and practices.

Added bonus if you have:

• A B2B/ B2B2C background
• Cross platform design (Native iOS, Android, Web apps)
• Payments / financial product background
• Product / UX / UI / Industrial design education
• Experience of evangelizing and instilling UX thinking within a large organization
• Design system experience
• Interest and understanding of human psychology
• Knowledge and appreciation of existing and emerging technologies

What we offer you

* A fantastic range of benefits designed to help support your lifestyle and wellbeing

* A broad range of professional education and personal development opportunities

* Time to support charities and give back in your community

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Privacy Statement

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.