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UTS - Temporary 911 Telecommunicator at UNC Chapel Hill

North Carolina State University

$23.00 - $24.00/hourly, depending on experience

United States, North Carolina, Chapel Hill

1100 Bioinformatics Building (Show on map)

Nov 18, 2025

Position Information

Posting Number	PG195578TM
Position Number	48LS100
Position Type	Temporary
Essential Job Duties	The Department is seeking dedicated and reliable 911 Telecommunicators to join the Communications Center on an 11-month contract basis. The primary purpose of this position is to operate the E9-1-1 Communications Center effectively and efficiently 24 hours a day, 365 days a year, ensuring timely law enforcement and emergency response. This role requires the ability to collect, process, prioritize, and disseminate critical information from and to multiple resources and agencies under stressful, high-pressure conditions
Is Time Limited	Yes
If Yes, Appointment Length	11 months
Wolfpack Perks and Benefits	As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone. What we offer: Health Insurance for Temporary Employees Enhance your career with LEAD courses Attend non-revenue generating sporting events for free. Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.

Department Information

Job City & State	Chapel Hill, NC
Department

System Information

Classification Title	Temporary-Technical/Paraprofessional
Working Title	UTS - Temporary 911 Telecommunicator at UNC Chapel Hill

Requirements and Preferences

Work Schedule	Full-time (40 hours/week standard). Must cover 24/7/365 operations, including holidays and overnight shifts. Work cycle is 84 hours every two weeks.
Other Work/Responsibilities	Operate multiple computer systems simultaneously, including CAD (Computer-Aided Dispatch), DCIN (Division of Criminal Information Network), and various alarm systems. Manage computerized multi-line/channel telephone and radio systems, performing continuous multi-task duties. Act as a vital link, listening, documenting, and communicating clearly and accurately, both verbally and in writing, over the telephone, radio, and in person. Accurately interpret audible noises, signals, and tones from various computer operating systems and programs. Ensure continued, uninterrupted University operations during periods of adverse weather and/or emergency situations that may require the University to close. Employee is required to report to work when scheduled during these types of events.
Minimum Experience/Education	Education: High School Diploma or equivalent. Experience: Sufficient experience to demonstrate the ability to work effectively under pressure (Minimum 1 year relevant experience preferred).
Department Required Skills	Certification (Required Before Start): Must possess a Basic Telecommunicator Certification from a state criminal justice institution. Certification (Required Before Start): Must possessDivision of Criminal Information (DCIN) Operator Certification
Preferred Years Experience, Skills, Training, Education	3 + years of 911 telemcommunications experience
Required License or Certification	n/a
Valid NC Driver's License required?	No
Commercial Driver's License Required?	No

Recruitment Details

Anticipated Hiring Range	$23.00 - $24.00/hourly, depending on experience

Recruitment Dates

Job Open Date	11/18/2025

Applicant Information

Quick Link

https://jobs.ncsu.edu/postings/225032

EEO

NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.