Academic Program Coordinator

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Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants.

POSITION SPECIFICS

TheCollege of Engineering's Graduate Program in Acoustics seeks to fill the vital position of Academic Program Coordinator for the Acoustics World Campus/Distance Education Graduate Program.

The successful candidate will be part of the administrative team that supports department functions and enables full-time working professionals to earn a Master of Engineering degree or a Graduate Certificate in Acoustics entirely online.

The role involvesworking closely with the Acoustics Program Director, the Faculty in Charge of the Distance Education Program, World Campus, The Graduate School, and the program's administrative support manager, as well as engaging and professionally communicating with students, faculty, and staff.

The Academic Program Coordinator will work both independently and collaboratively when completing this position's responsibilities, which include but are not limited to:

• Serve as the initial contact for prospective and current degree, nondegree, and certificate students and independently research and respond to all inquiries related to the Distance Education Program.

• Coordinate the student admissions process (e.g., communicate with and update prospective students, organize and submit applications for faculty review).

• Schedule courses for the Distance Education Program in coordination with the Resident Student Program Coordinator, the Faculty in Charge of the Distance Education Program, and the Acoustics Program Director.

• Assist in compiling and maintaining an online collection of syllabi for courses taught within Acoustics; shares copies of syllabi with students as needed.

• Assist faculty teaching distance education courses in administrative processes, such as coordinating proctors for exams with the students.

• Maintain program databases, including creating and maintaining student files; assessing and tracking audits; ensuring completion of degree and certificate requirements; and preparing reports for program leadership related to enrollment data, student progress and experience.

• Monitor graduation requirements and progress; proactively reach out to students who are not re-enrolling each semester.

• Communicate with degree and certificate students about deadlines, policies and procedures. Process grade change forms, add, drop and registration forms.

• Communicate with students to promote program specific opportunities including workshops, organizations, internships and career development opportunities.

• Responsible for maintenance of the Distance Education/World Campus portion of the department website, listservs, and updates to the graduate handbook.

• Serve as liaison with the J. Jeffrey and Ann Marie Fox Graduate School and World Campus.

• Plan and coordinate event logistics including venues, invitations and itineraries (e.g., orientations, prospective student visits, open houses and other program events); arrange schedules for events

• The Academic Program Coordinator will assist other team members and provide backup administrative support for the Acoustics Graduate Program (beyond Distance Education).

MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS

The Academic Program Coordinator will receive the necessary resources to learn all the rules and regulations for the University's Graduate program to complete the above responsibilities.

After training, the Academic Program Coordinator will also work with various software including Microsoft Office 365 (including Excel), 25Live by CollegeNet (scheduling platform), and the following which are specific to Penn State:

• LionPATH (student information system)

• GRADS (Graduate Admissions Decision System)

Preferred Qualifications:

• Excellent communication (verbal and written) and interpersonal skills; inclusive and respectful when working with others.

• Outstanding organizational skills and attention to detail and accuracy.

• Driven to provide excellent customer service and be an effective team player.

• Capacity to manage multiple priorities with a high level of professionalism.

• Demonstrated ability to learn and apply new information efficiently.

It is preferred that candidates have experience with student information platforms and admission decision systems. Candidates should also be proficient with Microsoft Office applications. Experience working in an academic unit at a university is also desirable.

Additional Information:
The standard work schedule of this position is Monday through Friday from 8 a.m. to 5 p.m. Eastern.

The College of Engineering is supportive of flexible work arrangements when aligned with the ability to meet the needs of the program and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn State's salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

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