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Manager, Reporting - Business Group

BrightSpeed
life insurance, paid time off, 401(k)
United States, North Carolina, Charlotte
1120 South Tryon Street (Show on map)
Nov 18, 2025
Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed byApollo Global Management,our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality....designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

We are looking for a driven, creative, and energetic Manager, Reporting - Enterprise & Wholesale to join our growing team! In this role, you will report directly to the Director, Sales Operations.

You will have experience in Data and Financial Analysis, experience in the Telecom Industry, possess a high degree of proficiency with Microsoft Office Suite, Power BI, Tableau, SalesForce, and demonstrate a positive and constructive attitude. You will be responsible for a broad range of planning, financial modeling and analytical reporting for the Brightspeed Enterprise and Wholesale team. In partnership with the leadership team, you will be responsible for building and maintaining weekly/monthly/quarterly metric and financial reporting to include customer and initiative/market review status, forecasting, and variance analysis. You will have the ability to remain focused and multi-task in a fast-paced environment performing required duties within specified timelines. You will also have effective communication and interpersonal skills. You will produce the tools to achieve measurable business results through analysis enabling the Enterprise & Wholesale business teams to drive and implement changes necessary to meet strategic business objectives.

As Manager, Reporting - Enterprise & Wholesale, you will have the following duties:

  • Interact with stakeholders to identify needs, deliverables, reports, dashboards, opportunities, and gaps; solve data problems to ensure a quality, highly efficient outcome to produce views of results, performance, and trends
  • Understand key data and processes, and complete analysis of customers and product portfolios for both Enterprise and Wholesale
  • Implement methods and procedures for monitoring projects and/or results to inform management
  • Stay up-to-date with emerging trends and technologies in the field of data analytics, and identify opportunities to leverage these trends to drive business value
Qualifications

PROFESSIONAL SUCCESS COMPETENCIES:

  • Communicating- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods, both internal and external
  • Problem Solving and Decision Making-Identifying issues, problems, and opportunities; obtains and compares information from various sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, & chooses a course of action.
  • Driving for Results- Setting ambitious standards of performance for self and the overall team; responsibility for work goals; initiates, focuses, and monitoring the efforts; proactively acting, and going beyond what is needed.
  • Client & Partner Relationships- Developing and sustaining relationships based on an understanding of client, partner and stakeholder needs and actions
  • Innovation and Creativity: Proven ability to think outside the box, challenge the status quo, and develop new ideas and approaches to drive innovation and growth.
  • Business Acumen: Strong understanding of business operations, financial management, and market dynamics, with the ability to make data-driven decisions and drive business growth.
  • Strategic Thinking: Ability to think critically and strategically, identify trends and opportunities, and develop innovative solutions to complex problems.

WHAT IT TAKES TO CATCH OUR EYE:

  • Bachelor's degree in a relevant field (e.g., Computer Science, Mathematics, Statistics, Business Administration) required; Master's degree preferred
  • 10+ years experience in experience in a data analytics or reporting role
  • Strong analytical and problem-solving skills, with the ability to analyze complex data sets and draw meaningful insights
  • Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization
  • Ability to create interactive graphics and multimedia presentations for various regional activities
  • Must have exceptional organizational skills and the ability to manage the success of multiple projects concurrently
  • Must be an enthusiastic self-starter, able to work independently and manage a small team
  • Proficiency in Microsoft Office Suite, Power BI, and SalesForce with experience in SQL and other data querying languages
  • Expertise in advanced Excel capabilities, including pivot tables, complex formulas, and graphing to streamline business processes

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC.We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness throughphysical, emotional and financial health.Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Inclusion and belongingare at the center of our grounding belief inBeing Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us befierce advocatesfor moreaccessible,inclusiveand high-quality internet, because webelieve doing so promotesequityin the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact taaccommodationrequests@brightspeed.com to initiate the accommodations process.

For all applicants, please take a moment to review our Privacy Notices:

  • Brightspeed's Privacy Notice for California Residents
  • Brightspeed's Privacy Notice
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