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SBA Closing Specialist

First Citizens Bank
United States, California, Los Angeles
Nov 18, 2025
Overview

This is a remote role that may only be hired in Arizona, California, Texas or Utah, and the candidate must be willing work 8am-5pm PT.

This position provides a high level of support for the Small Business Administration (SBA) 7(a) loans, 504, and USDA loans. in compliance with company and SBA policy.

Reviews and processes more complex loan application ensuring accurate and timely documenation, and ensuring acurate date entry into all systems. Reveiws loan documenation to identifiy and resolve potential problems in the closing process, ensuring that all pre-clossing requirements are satisfied supporting accurate, efficient loan closings. Provides training, mentoring and development to toher members on the team. Proivdes input and support to special initiatives, process enhancements, job aid creation/development, etc. Acts as a subject matter expert (SME).


Responsibilities

  • Loan Closing - Proivde expert level input into preperation, review and submittal of loan docuemntation to ensure that all stipulated SBA regulations are met to ensure SBA eligibility prior to closing. Meetsand discusses loan specifications with borrowers, lenders and other middlemen during the process. Researches and provides route and non-routine resolution of loan issues, questiosn and standards. Expedites the resolution of customer problems and complains to maximize satisfaction.
  • Loan Support - Resolves any pending closing conditions by engaging with Bank closing counsel. Ensures that pre-closing requirements are satisfied in accordance with appropriate standards. Assembles and reviews due diligence, and ensures that included documentation is satisfactory to the Bank.
  • Auditing - Performs pre-closing audits of all submitted documents and conditions to ensure SBA eligibility.
  • Quality Control - Completes quality checks of loan packages, document deficiencies, and resolves exceptions with customers and bankers.

Qualifications

Bachelor's Degree and 4 years of experience in Credit Administration with Small Business Administration servicing, closing, or underwriting OR High School Diploma or GED and 8 years of experience in Credit Administration with Small Business Administration servicing, closing, or underwriting

Preferred Qualifications

- Detail knowledge of loan closing documentation requirements

- Working experience and knowledge of SBA loans- 7A, 504 and USDA loans

- Detailed knowledge of SBA SOP's program eligiblity, credit criteria, and loan structure requirements

- Knowledge of bank credit policies and procedures

The base pay for this position is generally between $79,000 and $105,000 per year. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

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