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Senior Operational Risk Analyst (Business Continuity Management)

Navy Federal Credit Union
$96,900.00 - $141,600.00 / yr
United States, Florida, Pensacola
Nov 19, 2025

Overview

Responsible for providing independent oversight, challenge, and assurance over the organization's risk and resiliency practices by analyzing contingency activities of varying complexity. Lead in developing new resiliency policies, practices, and solutions to ensure comprehensive understanding and management in accordance to industry best practices

Responsibilities

  • Provide independent oversight and review of the organization's business continuity plans, IT disaster recovery (DR) plans, technology continuity strategies, and testing activities conducted by 1st Line teams.
  • Oversee and challenge the assessments of critical technology services to evaluate recovery capabilities.
  • Plan the research for and development of specialized risk & resiliency assessment scopes, specific to Operational Risk domain / sub domains (Technology, Security, Third Party, Business Resiliency, People, Process, etc.)
  • Lead assigned business units through execution of technology resiliency, Issue and Event Management validation and resolution; testing and reporting.
  • Collaborate with management and personnel to optimize the technology resiliency scope development, leveraging knowledge of industry norms for Business Continuity Management.
  • Identify potential technology resiliency risks, operational and regulatory process deficiencies and improvement opportunities
  • Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management
  • Lead efforts to improve the efficiency and effectiveness of operations and risk mitigation processes
  • Prepare and present to management and/or affected business unit summaries, operational and regulatory risk assessment reports, trending, and remedial or mitigation solutions.
  • Review appropriate KRIs for Business Continuity Management, considering industry norms, regulatory requirements and prior experience; partner with senior leaders to collaborate with assigned business units on thresholds, reporting, analysis, escalation and issues, as appropriate.
  • Assist in drafting Business Continuity Management governance documents with support from teammates and management, and partner with senior leaders to socialize with stakeholders for vetting, publication and monitoring

Qualifications

  • Bachelor's degree in Information Technology, Risk Management, Business, or equivalent combination of training, education and experience.
  • 3-6 years of experience in Operational Resilience or Business Continuity
  • Strong understanding of IT infrastructure, applications, cloud computing, and cybersecurity concepts, with the ability to evaluate resilience from a risk/oversight perspective.
  • Knowledge of risk and resilience frameworks: ISO 22301, NIST SP 800-34, ISO 27001, COBIT, ITIL.
  • Familiarity with regulatory requirements for financial institutions (FFIEC, OCC, DORA, PRA, FCA, GDPR, HIPAA).
  • Proven ability to plan, organize, and execute risk mitigation and process improvement initiatives
  • Advanced organizational, planning, and time management skills
  • Advanced research and analytical skills
  • Advanced collaboration skills with the ability to work across functions to address risk concerns

Desired Qualifications

  • Master's Degree in a related field or an equivalent combination of training, education, and experience that provided exposure to or management of ORM-related risk domains
  • Relevant certifications such as CBCI, CBCP, MBCP, CBCA, or CBCLA
  • Experience in Financial Services, First, Second (ERM, ORM), and/or Third Line Risk Management, or Consulting experience

Hours: Monday - Friday, 8:00AM - 4:30PM

Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * Fortune 100 Best Companies to Work For 2025 * Yello and WayUp Top 100 Internship Programs * Computerworld Best Places to Work in IT * Newsweek Most Loved Workplaces * Fortune Best Workplaces for Women 2024 * 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America * Military Times 2024 Best for Vets Employers * Best Companies for Latinos to Work for 2025 * Forbes 2025 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025 * 2025 Handshake Early Talent Award From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
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