Sup, Field Ops - SE

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It's a simple idea, but one that's at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
• We collaborate: We put teamwork first, bringing in everyone's ideas, because our collective energy makes us stronger
• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
• We care: We treat people how we want to be treated, listening closely and doing what's right, even when it's hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Spire is seeking an Operations Supervisor for Service, Distribution, and Construction. This position will be responsible for directly overseeing the work of SE Field Operation Departmentemployees, providing them direction and guidance whenever necessary.

* Monitor employees and ensure that they are performing their jobs in a productive and safe manner while providing quality workmanship

* Have a working knowledge of various work management tools used in the Service, Construction, and Distribution Department.

* Ensure that the workload is distributed fairly and appropriately in accordance with the nature of the work to be completed

* Monitor department vehicles using Roadside GPS equipment and software. Have the ability to view and analyze the data provided by the Roadside system.

* Maintain communication with employees by being accessible to them throughout the day and providing direction on general questions or technical issues.

* Validate and complete all paperwork, both electronic and on paper, including documents prepared by employees.

* Maintain contact with the customer service representatives to alert them about any delays or mishaps that occur and make them aware of work appointments that need to be rescheduled.

* Communicate with superiors to keep them informed of departmental operations.

* Redirect the workload periodically throughout the course of the day due to situations that arise in order to maximize efficiency and minimize overtime.

* Consult with customers and contractors to clarify or rectify any specific problems.

* Plan and supervise the work involved in more complex installations or replacement projects involving all material types and sizes of pipe, including plastic, cast iron and steel

* Monitor the job site for conditions that may be hazardous to employees or the public and keep track of existing soil conditions

* Train employees on proper construction and/or distribution, maintenance, or service procedures and standards

* Observe and evaluate new and probationary employees

* Manage inventory of tools and materials on the job site and order more as necessary to complete the job

* Oversee the implementation of plans to ensure the health and safety of all employees in the region

* All other duties as assigned

• Recognize problems and respond, systematically gather information, sort through complex issues, understand consequences of decisions, seeks input from others
• Ability to make difficult decisions and communicate those decisions to others
• Sets challenging and productive goals for the team and holds others accountable for actions
• Ability to provide resources and support
• Ability to use checkpoints and processes to measure results
• Ability to provide and communicate clear performance objectives
• Ability to set challenging and productive goals and delegate effectively
• Ability to lead by example, define roles/responsibilities, motivate and set strategy

Will supervise employees in the department within the Birmingham, Pelham, and Bessemer areas.

• High school diploma or GED

• 1 year of experience in Field Ops (preferred)
• 2 or more years of proven working knowledge and understanding of Field Ops (preferred)
• Knowledge and experience with union contracts ( preferred )

A mix of normal office conditions, and exposure to all outdoor weather conditions

Disclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer.

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.