Workplace Coordinator

Say hello to opportunities.

It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

We're currently looking for: Workplace Coordinator

Location: Belmont, CA.

It's not every day that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role.

First, a little about us: we're a $2.5 billion annual revenue company with double-digit Annual Recurring Revenue (ARR) and a $93 billion market opportunity in UCaaS, Contact Center, and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

About the Role

As a Workplace Coordinator at RingCentral, you will play a pivotal role in ensuring our headquarters office, located in Belmont, CA, is conducive to productivity, comfort, and safety. This role requires a keen eye for detail, excellent organizational skills, and a proactive approach to problem-solving.

In this position, you'll collaborate with team members in supporting an office within a dynamic environment, respond to employee requests, and help create an atmosphere making sure RingCentral continues to be a great place to work.

Primary Duties and Responsibilities

• Support internal employee request and services through our Fresh Service ticketing system

• Coordinate building maintenance requests as needed

• Proficient in using basic tools and conducting light handiwork when necessary

• Coordinate and set up internal office-wide and client events by preparing conference rooms and other office logistics with oversight by the Sr. Office Services Coordinator

• Partner with executive admins, IT support team and the larger Operations Team to execute internal event requests

• Prepare workstations and offices for new hires, termed employees and internal moves

• Collaborate with security concierge for backup support during lunches and breaks

• Mail/Package receiving and processing through USPS and FedEx

• Conduct daily rounds to inspect office space, identifying and addressing issues related to building concerns

• Participate in special projects as assigned

• Other ad-hoc duties

Knowledge, Skills and Abilities

• This role is fully onsite and will require you to be in the office five days a week from 8am-5pm

• Strong organization abilities to maintain multiple tasks and priorities efficiently

• Excellent verbal and written communication skills to interact effectively with team members and coworkers

• Commitment to providing excellent Customer Service

• Agile and able to tackle anything from small administrative tasks to high-profile requests

• Ability to identify issues and implement solutions proactively

• Collaborative attitude with the ability to work effectively within a team environment

• Strong computer skills, with proficiency in the MS Office Suite (Word, Excel, PowerPoint, Outlook) and the ability to quickly learn and adapt to new software and technologies

• Ability to lift up to 50lbs

• High School Diploma or GED minimum

• 3+ years of previous experience in workplace service roles, facilities support or equvilant, preferred

What we offer:

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• Voluntary supplemental health coverage and life insurance

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee 1:1 coaching, perks and discounts program

RingCentral's Facilities team offers you the challenge of managing the day-to-day physical operations of a company experiencing meteoric growth. From space planning to food service to parking to safety, these critical roles keep a company that's growing 20%+ every year running smoothly and safely. You'll be on the team that configures the hybrid aspects of our workspaces. And you'll be supported by massive resources, while enjoying unmatched training and opportunities for personal and professional growth.

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in Belmont, CA the compensation range for this position is between $60,550 and $86,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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