Flight Centre - Content Manager - Boston, USA

Content Manager

Corporate Traveller is part of Flight Centre Travel Group's global corporate division. We deliver world-leading managed travel solutions, empowering businesses through technology supported by people. Our intuitive platform and personal service help companies travel smarter, faster, and more efficiently. (corporatetraveler.us)

To learn more about Flight Centre Travel Group please click HERE

About The Opportunity

This role is ideal for a creative content manager who thrives on turning complex ideas into powerful narratives that move audiences and markets.

We're seeking a Content Manager to lead and elevate content strategy across Canada and the USA, driving growth, engagement, and brand strength across North America.

You'll create content that drives growth by winning new business, deepens relationships by building loyalty and trust, and elevates impact by strengthening brand authority across key markets.

Working alongside accomplished brand and content marketers, you'll collaborate with high-performance Brand, Digital, and Creative teams to deliver best-in-class storytelling across key channels - aligned with our content planning and global frameworks.

A digital native, you bring curiosity, speed, and craft - equally confident in strategy, writing, and execution in a fast-moving, global environment.

Key Responsibilities

• Lead content strategy, planning, and optimization in collaboration with Brand across digital and offline channels (web, social, email, video, paid, and sales enablement).
• Translate complex travel topics into clear, compelling stories that resonate with multiple audiences - from C-suite executives to travel managers and bookers.
• Champion craft and writing quality - curating, refining, and producing content that informs, inspires, and converts.
• Apply strong SEO and AEO writing skills to optimize content for LLM-driven search and visibility.
• Create high-impact digital content across blog, web, social, email, and paid media channels.
• Manage freelance support to scale content creation and manage overflow effectively.
• Use analytics to measure and optimize performance, improving engagement and ROI.
• Support Gen-AI-enabled workflows to enhance efficiency, scale, and consistency.
• Be part of a global content team spanning AMER, EMEA, and APAC, with exposure to all markets and collaboration across FCTG's corporate brands. (fctgl.com)

Experience & Qualifications

• 5+ Years' experience in B2B content marketing, ideally within travel, technology, or professional services.
• Proven expertise in content strategy, digital storytelling, and writing excellence.
• Strong understanding of Canadian and U.S. markets and B2B audience behavior.
• Ability to thrive in cross-functional, high-performance teams.
• Familiarity with Gen-AI tools and modern content workflows, with the opportunity to join and learn in a continually innovating workplace.
• Excellent written and verbal communication skills.
• SEO & AEO digital writing, B2B storytelling, and brand tone adaptation.
• Content planning, campaign integration, and localization awareness.
• Creation of blogs, case studies, web pages, newsletters, and sales materials.
• Digital copywriting for paid media campaigns.
• Scriptwriting for video and social content.
• Analytics-driven optimization and stakeholder collaboration across regions.
• Agency experience or exposure to fast-paced creative environments is an advantage.
• Highly efficient, fast, and confident managing large volumes of content and multi-channel projects.
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Benefits Include:

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually.
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including, medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan - Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses
• *Vacation, Personal, and Sick time accrual rates will vary based on full-time or part-time employee status. Recognized Holidays are either paid time off or, if required to work due to job requirements, holiday pay rate, and may vary depending on state.

#LI-SM1#FCB#LI-Onsite

Location - Boston, USA

If this sounds like the opportunity you have been waiting for then APPLY NOW.

Have questions about this opportunity? Reach out to our recruitment team at careers@us.flightcentre.com

For this position, we anticipate offering an annual salary range of $91,000 - $98,000. Base salary is dependent on relevant factors, including experience, geographic location, and job requirements.

We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

Before applying to any internal position you must have been with the company or your current role for a minimum of 6 - 12 months and notify your leader prior to applying.

Our number one philosophy? Our people. Flight Center Travel Group USA's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.

We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com

Travel Weekly Magellan Awards: Silver Winner for Accessibility and Inclusivity (2023)
GBTA WINiT: DEI Leadership Pinnacle Award (2023)
CHHR: 5-Star DE&I Employer (2023, 2024)
Seramount, FCTG Mexico : Member of the Global Inclusion Index (2023, 2024)
Newsweek: America's Greatest Workplaces for Diversity (2024)