Epicor Business Systems Specialist

Chromalloy is a global engineering & solutions company. We are a leading provider of aftermarket parts, repairs, and solutions that safely & reliably extend the life of aircraft engines and gas turbines. We develop, manufacture and repair critical turbine components for a range of engine platforms. Our solutions support the engines running the aerospace, energy and defense industries around the world.

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Why work at Chromalloy?

Chromalloy employees are proud, passionate problem-solvers who strive to live our values every day. A career with Chromalloy is an opportunity to learn from top industry experts, work with important technologies, and unlock a passion for innovation. Join our team of experts, innovators and problem-solvers delivering world-class solutions for our customers. As a global company, we are committed to creating an inclusive environment where all employees feel represented, heard, and able to bring their best selves to work every day. Be part of something bigger with Chromalloy!

Our Total Rewards Program is designed to support you today and in the future.

• Comprehensive and flexible benefit options starting on day one, including medical, dental, vision, EAP, wellness incentives, and 401(k) with employer matching.
• Development & progression opportunities for every employee - regular performance conversations, training and development curriculum, and engineering fellowship programs.
• Paid time off, including vacation, sick time, paid holidays, and parental leave-all eligible on your first day of employment!
• Competitive pay, including eligibility for quarterly and annual bonuses, depending on role and site.

Eligibility for individual benefit plans may vary based on employment status.

Position Overview

We are seeking a proactive On-Site Epicor ERP Business Analyst to support and optimize our current Epicor implementation at our Carson City facility. This role is ideal for a technically skilled, hands-on professional eager to ensure the stability, effectiveness, and continuous improvement of our Epicor ERP system. The analyst will provide direct, on-site support to users, troubleshoot issues, drive process improvements, and partner with business units to ensure the ERP system effectively meets operational needs.

Key Responsibilities

• Serve as the primary on-site support resource for Epicor ERP, addressing user issues, system errors, and process questions promptly and effectively.
• Analyze and resolve day-to-day operational challenges related to the existing Epicor implementation, ensuring system reliability and efficiency.
• Gather feedback and requirements from on-site business units, translating needs into system updates, enhancements, or process adjustments.
• Design, configure, and test Epicor ERP modules and customizations to optimize workflows and support site-specific requirements.
• Develop and maintain user training materials and documentation tailored to the current on-site system and processes.
• Deliver hands-on end-user training and reinforce best practices for ERP usage to maximize adoption and compliance.
• Coordinate with Epicor vendor support and IT colleagues to resolve complex technical issues and implement updates or patches as needed.
• Lead or assist with on-site ERP-related projects, collaborating with cross-functional teams to enhance system performance and business outcomes.
• Monitor system usage and data integrity, proactively identifying and correcting discrepancies to uphold data accuracy and compliance standards.

Required Qualifications

• Must be authorized to work in the United States.
• Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent.
• 4+ years of hands-on Epicor ERP experience, including on-site system support, configuration, and troubleshooting.
• Strong analytical, organizational, and problem-solving abilities, with demonstrated experience in on-site ERP support roles.
• Excellent communication skills and customer service orientation, with the ability to support and train end users at all levels.
• Ability to work independently on-site, prioritize multiple requests, and collaborate effectively with local and remote teams.

Preferred Attributes

• Experience building productive on-site relationships with IT, business units, and stakeholders.
• Proven ability to challenge and improve existing processes for ongoing optimization of the Epicor system.
• High energy, hands-on approach, and a sense of urgency in delivering reliable on-site support and results.
• Strong personal accountability, attention to detail, and commitment to system and data accuracy.
• Critical thinker, agile learner, and motivated to stay current with ERP technology trends and best practices.
• Inspirational and supportive, able to foster a culture of continuous improvement and teamwork on-site.

Due to government regulation only US persons (U.S. citizen, U.S. naturalized citizen, U.S. permanent resident, holder of U.S. approved political asylee or refugee status) may be considered for this role.

Chromalloy participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Any offer of employment will also be conditioned upon the successful completion of a background investigation and drug screen in accordance with company policy and applicable federal and state regulations.

Chromalloy is an equal opportunity employer - vets/disabled.

In the United States, if you need a reasonable accommodation for the online application process due to a disability, please contact: https://www.chromalloy.com/contact-us/