Genesis10 is currently seeking an Application Programmer with our client in the financial industry located in Chicago, IL. This is a 12+ month contract position.
Responsibilities:
- Provide technical support to end user requests and issues
- Manage application platform monitoring and support, root cause analysis and preventative actions to ensure stability resiliency across all services
- Lead incident problem management activities, onboard new applications and effectively communicate to stakeholders for back-office Settlements Messaging (SWIFT) and other trading applications as part of a global production services team
- Run the day-to-day operations of the technology platform
- Work activities specific to production services roles include problem/incident management, change management, release/deployment, operational readiness, capacity/availability management, application monitoring, service analytics and reporting, production governance, triage, associate support, change/configuration management, vendor engagements
- Gatekeeper and governor for all production change related activities/releases as well as team processes and procedures
- Participate with management discussions in the development of technology products, service standards and development efforts that impact the client/business area
- Serve as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints, and service requests
- Responsible for team triaging, vendor engagements, and troubleshooting
- Provide the client areas with technology products and service alternatives that improve the production services environment
- Monitor performance of the application, provide support to the application's business users and perform troubleshooting, analysis, research, and resolution using advanced query and programming skills
- Identify possible production failure scenarios, create incident tickets in ticket tracking system, and communicate effectively with development and internal business operations teams
- Identify vulnerabilities and opportunities for improvement
- Maintain metrics and develop analysis to improve all areas of production services
- Enhance administrative, operational, and technical policies and procedures, and adopt best practice guidelines
- Participate in the development of new technology products and services, including analytical, technical, and administrative work as well as installation
- Consult with end users to determine optimal configuration of equipment and applications
- Serve as an escalation point between the client/business area and internal management for the resolution of technical problems and service requests
- Provide the client areas with technology products and service alternatives that improve the production services environment
Requirements:
- 5+ years of hands-on experience in application support/development, ensuring stability for critical trading platforms in a global, team-oriented environment
- Experience with distributed application platforms: Windows, UNIX, LINUX, SQL
- Ability to lead triage and solve production outage situations under tight deadlines, including root cause and problem resolution follow-ups
- Experienced on monitoring tools such as ITRS Geneos, Splunk, Dynatrace
- Knowledge of Equities asset class and related trade processing flows
- Programming skills: Python, Unix/scripting, Java
- Excellent verbal and written communication skills
- Knowledge of ITIL SDLC principles and execution
- Experience in coordinating with offshore/onshore support, business, vendor, and infrastructure partners
- Hands on experience providing direct support to front/back office trading applications
- Results oriented, must be able to effectively collaborate with senior management and business partners to find solutions
- Good knowledge of the Global Markets technology ecosystem, strong technical skills (e.g. Splunk and Dynatrace) as well as global markets equities domain understanding
- Able to conduct independent research as well as collaborate with SMEs
- Strong knowledge in ITIL (certification is a differential); JIRA
- Scripting languages: Python, Perl, Unix Shell
- Operating systems: Solaris, Linux, Windows
- SQL / PLSQL (Intermediate level: multi-table joins, grouping results, etc.)
- Well-rounded understanding of infrastructure disciplines (network, server, storage, messaging)
- Autosys, Ansible XLR, Grafana, IBM WebSphere MQ
- Tibco, Cloud, IBM OpenShift
Pay range:
$58.26 - $66.26
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Genesis10
life insurance, 401(k)
Dec 01, 2025