Genesis10 is currently seeking an Agile Scrum Master with our client in the financial industry located in Jersey City, NJ. This is a 12+ month contract position.
Responsibilities:
- Serve as Jira Scrum Master by facilitating Scrum ceremonies (Sprint Planning, Retrospectives, Reviews)
- Configure and manage Jira boards, workflows, dashboards, and reporting tools to optimize team performance and delivery
- Coach teams on Agile principles and Scrum framework
- Support the Product Owner in managing and refining the product backlog using Jira
- Identify and help remove impediments to ensure team productivity
- Document and communicate PI objectives, dependencies, and risks using Jira
- Partner with cross-tower teams to define solution needs, gather technical requirements, and oversee implementation
- Engage with other teams to identify dependencies, document them in Jira, and manage escalations to meet objectives
- Analyze technical data processing routines and design solutions that improve efficiency, strengthen controls, and reduce operational risk
- Drive strategic initiatives that foster a culture of operational excellence and ongoing process improvement
- Ensure compliance with risk programs and accountability for technical, process, and service deliverables
- Develop and implement improvement plans, automate routine tasks, manage operational processes, and use data analytics to drive service quality, efficiency, and overall effectiveness
- Partner with enterprise stakeholders as a Jira Scrum Master, leverage Jira to manage boards, optimize workflows, and maintain alignment with Scrum principles and Agile best practices
- Support critical service management routines including change management, capacity planning, inventory control, problem management, and governance of non-permitted technologies
- Develop working relationships with operations, project, and technology teams along with process owners while building trust and confidence at all levels
Requirements:
- Working knowledge of Scrum Master responsibilities, including facilitating ceremonies, supporting Agile practices, and ensuring team alignment with Scrum principles
- Hands-on experience using Jira for backlog management, sprint planning, dashboards, workflows, and reporting
- Ability to track and report team progress using Jira metrics
- Foundational knowledge of Jira roles and their responsibilities
- Strong communication and collaboration skills for working with multiple teams and stakeholders
- Excellent organizational and time management skills; able to manage multiple priorities under pressure
- Strong analytical and problem-solving skills with attention to detail
- Self-motivated with ability to prioritize tasks, meet deadlines, and manage changing priorities
- Expected to proactively identify opportunities to improve manual processes
- Ability to design and deliver clear, data-driven reports that provide actionable insights, support decision-making, and communicate complex information in a concise, visual format
- Identify and implement process improvements to enhance team efficiency
- Working knowledge of ServiceNow for IT service management processes
- excellent analytical, critical thinking and communication skills, and a process improvement mind-set
- Strong contributor and self-starter who can analyze data and drive to logical outcomes while constantly challenging the status quo
Desired skills:
- Proven experience in Jira Scrum Mastery, along with deep knowledge of Agile practices, is highly regarded
- Skilled in interpreting Jira reports, identifying trends in team performance, and providing insights to improve processes
- Able to recognize potential impediments early and escalates risks appropriately to ensure timely resolution
- Experience with the appropriate methods and tools (i.e., workshops, process flow, Visio, BPML) to document system designs, data flows and dependencies
- Working knowledge of SQL and database tools to extract and manipulate data to support process analysis and improvements
- Proficiency in Excel, Power BI, Tableau
- Experience building prototype for data processes, automation workflows, and visualization dashboards and providing support during build/implementation
- Technical writer with voice and video platform support/engineering expertise
- Knowledge of networking concepts across multiple platforms, including LAN/WAN, network protocols and routing, server operating systems, IP networking, and internet/intranet technologies
- Able to facilitate productive meetings and interactive workshops that drive alignment and actionable outcomes
- Eagerness and capability to learn and apply new technology solutions
Pay Range: $68.38-$76.38
Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.
If you have the described qualifications and are interested in this exciting opportunity, please apply!
About Genesis10:
Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:
* Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
* The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
* Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
* Behavioral Health Platform
* Medical, Dental, Vision
* Health Savings Account
* Voluntary Hospital Indemnity (Critical Illness & Accident)
* Voluntary Term Life Insurance
* 401K
* Sick Pay (for applicable states/municipalities)
* Commuter Benefits (Dallas, NYC, SF and Illinois)
For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.
Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
|
Genesis10
life insurance, 401(k)
Dec 01, 2025