Change Management Specialist

Who Are We?
Groundswell is a premier technology integrator resolutely committed to solving the most complex challenges facing federal agencies today. Our name, Groundswell, represents our commitment to be an unstoppable, seismic change in government. Ours is a small company culture with big company reach and results. Are you ready to be audacious, be bold and drive change at a rapid pace? Join us, where we'll make a greater impact together.

What You'll do:

We are seeking an experienced Change Management Specialist with a proven track record in leading organizational change management efforts for federal technology projects, including Robotic Process Automation (RPA) initiatives supporting Federal Financial Management and Audit environments. This role will focus on strategic communications, stakeholder management, and training development/delivery to support large-scale transformation, with particular emphasis on driving adoption of automated financial and audit-ready processes in regulated federal settings.

Key Responsibilities:

Change Management: Design and implement robust change management strategies tailored to federal system implementation projects and RPA-enabled process transformations, ensuring seamless organizational adoption. Apply industry-leading methodologies, including but not limited to:

• Change impact analyses (including impacts of automation on roles, controls, and workflows)

• Stakeholder assessments (finance, audit, internal controls, IT security, and operations)

• Comprehensive change management plans

• Surveys and success measurement

• Communication and training plans to prepare users for upcoming changes and new automated ways of working

RPA + Federal Financial/Audit Adoption:

• Lead change activities for RPA deployments automating Federal financial and audit processes (e.g., reconciliations, transaction testing support, evidence collection, reporting, funds control, AP/AR, travel/payroll support)

• Partner with financial management, audit readiness, and internal controls teams to ensure automations are understood, trusted, and adopted, and that resulting outputs are traceable and audit-defensible

• Support development of change artifacts tied to controls and compliance, such as updated SOPs, process narratives, control maps, and audit evidence procedures reflecting RPA-enabled workflows

Strategic Communications: Collaborate with internal teams to design and deliver clear, user-friendly communications through various channels to prepare users for organizational and technological changes, including messaging that explains why processes are being automated, what is changing, and how audit/financial outcomes improve.

Stakeholder Management: Build strong relationships with diverse stakeholders, serving as the primary liaison between program teams, customers, and end-users to ensure seamless adoption of new systems and processes. This includes close collaboration with Federal CFO organizations, audit teams, system owners, and security stakeholders impacted by RPA.

Training Development and Delivery: Lead the creation and execution of tailored training programs, including virtual and in-person sessions, video modules, and instructional materials, to support end-user adoption and organizational readiness. Training will include RPA-specific content such as human-bot handoffs, exception handling, new control checkpoints, and reading/using automated outputs for audit support.

Metrics and Continuous Improvement: Establish metrics to measure change management success, track engagement, gather feedback, and continuously improve communications, training, and stakeholder engagement strategies. Track RPA adoption metrics such as bot utilization, reduction in manual rework, exception trends, and user confidence in automated financial/audit outputs.

Agile Integration: Apply agile methodologies to streamline change management activities, ensuring efficient and effective implementation of complex federal systems and iterative RPA releases. Participate in sprint planning, demos, and retrospectives to align change activities with incremental automation delivery.

Required Qualifications:

• Bachelor's degree in business, organizational development, or a related field

• 5+ years of organizational change management experience, specifically supporting federal technology projects, including process transformation efforts affecting financial, audit, or compliance workflows

• Demonstrated proficiency in communications strategy, stakeholder engagement, and training development/delivery in large-scale IT transformation initiatives

• Experience supporting adoption of automation or RPA solutions, especially where processes must remain compliant with Federal financial/audit standards and internal controls

• Strong written and verbal communication skills with the ability to influence and guide diverse stakeholder groups

• Must be legally authorized to work in the United States without employer sponsorship

• Must be able to obtain and maintain a Secret Clearance per contract requirements

• Must be local to the Washington, DC metro area and willing to work on-site as needed

Preferred Experience:

• Advanced degree in I/O Psychology or a related field

• Change management certification (e.g., CCMP, Prosci, or Kotter)

• Experience with business process re-engineering and management consulting.

• Familiarity with Federal financial management and audit readiness frameworks and constraints (e.g., internal controls, audit evidence expectations, OMB/GAO-aligned practices).

• Exposure to common RPA platforms (UiPath highly preferred) and/or automation governance in Federal environments.

Skills:

Certification:

Why You'll Never Want to Leave:

• Comprehensive medical, dental, and vision plans

• Flexible Spending Account

• 4% 401K Match (immediate vesting)

• Paid Time Off

• Tuition reimbursement, certification programs, and professional development

• Flexible work schedule

• On-site gym and childcare option

The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions, including but not limited to skill sets, experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Groundswell, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

NOTE:Groundswell does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Groundswell, and Groundswell will not be obligated to pay a placement fee.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

Read a copy of the Company's Non-Discrimination Policy Statement.

Additional Resources:

• EO 13496 Notification of Employee Rights under NLRA

• Know your rights: Workplace Discrimination is Illegal

Disability Accessibility Accommodation: If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us athr@gswell.comor703-639-1777.