Account Executive - Services & Software Buying Programs

The application window is expected to close on: 12/31/2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

This position can be based anywhere along the East Coast. However, we highly encourage applications from candidates residing in Delaware, Pennsylvania, Maryland, Michigan, or Ohio, as preference will be given to applicants from these locations.

Account Executive - Services & Software Buying Programs

Meet The Team

Join the dynamic Services and Software Sales team in SLED East, where we empower our State, Local Government, and Higher Education customers to achieve their most impactful goals through the power of Cisco's Services and Software Buying Programs. Be part of the team that drives and enables our customer's success!

The SLED East team operates with a collaborative and supportive structure. We foster an environment of continuous learning, open communication, and mutual respect, valuing the unique skills and perspectives each team member brings. You will have the opportunity to work alongside seasoned professionals, contributing to a team that is making a real difference in our local communities.

Your Impact

You will play a pivotal role in driving the success of our Premium Services offerings & Software Buying Programs. You will be directly responsible for cultivating strong relationships with key stakeholders, managing the entire sales cycle, and exceeding revenue targets. Your contributions will directly impact our company's growth by:

• Generating new business:Identifying and pursuing new sales opportunities within the Services & Software sector, expanding our customer base.

• Driving revenue growth:Successfully closing deals and consistently exceeding quarterly and annual sales targets.

• Building strong client relationships:Acting as a trusted advisor to clients, understanding their needs, and ensuring their satisfaction.

• Managing the sales cycle:Efficiently managing all stages of the sales process, from lead generation to contract negotiation and closing.

• Collaborating effectively:Working closely with internal teams, including marketing, product development, and customer success, to ensure seamless client experiences.

• Solution selling: Understand customer needs and challenges and propose tailored service and software solutions that deliver tangible business value.

• Providing market insights:Staying informed about industry trends, competitor activities, and customer needs to inform sales strategies.

Minimum Qualifications

• High school diploma or equivalent required; Bachelor's degree in Business, Marketing, or a related field is preferred.

• Minimum of 5+ years of experience in sales, account management, or business development, with a focus on services and software solutions.

• Proven track record of exceeding sales targets and managing a portfolio of accounts.

• Demonstrated understanding of the software and services buying process, including experience with contract negotiations and vendor management.

• Strong communication, negotiation, and presentation skills.

• Ability to build and maintain relationships with key stakeholders, both internally and externally.

• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.

• Ability to work independently and as part of a team in a fast-paced environment.

• Experience with value-based selling and solution selling methodologies.

• Familiarity with industry-specific trends and market dynamics related to services and software.

Preferred Qualifications

• Strong understanding of Cisco's service and software portfolio is highly desirable.

• Experience in developing and executing strategic account plans.

• Proven negotiation and closing skills.

• Willingness and ability to travel as required to meet with clients.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees

• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco

• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees

• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)

• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next

• Additional paid time away may be requested to deal with critical or emergency issues for family members

• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;

• 1.5% of incentive target for each 1% of attainment between 50% and 75%;

• 1% of incentive target for each 1% of attainment between 75% and 100%; and

• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area:

Non-Metro New York state & Washington state:

* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.

** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.