IT TRAINER

General Purpose of Job:

The Entry Level IT Trainer independently manages training sessions, develops training materials, and assesses user proficiency. This role includes designing lesson plans, supporting go-lives, and working with stakeholders to update curriculum.

Essential Duties:

This job description is intended to cover the minimum essential duties assigned on a regular basis. Team members may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Develop and deliver comprehensive training sessions for end-users on system features and workflows.
• Design training materials, including handouts, user guides, and assessments.
• Proctor exams and document training results, reporting progress to stakeholders.
• Provide go-live support, assisting users with system functionality during the implementation phase.
• Collaborate with IT and clinical teams to ensure training content is aligned with current workflows.
• Assist with training environment testing and troubleshooting.