Practice Manager

Summary

Job Description:

BHMG 4002 Kresge

Practice Manager I

The following is a summary of the major functions of this individual's job. The Practice Manager is a blend of both supervisory and administrative skills. He or she may perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time at the direction of the Director.

• Responsible for the daily operations and supervision of the practice, including objective measures in a "balanced scorecard" approach.
• Schedules physician and staff personnel
• Acts as on-site Compliance Officer by ensuring the practice is compliant with all regulations including HIPAA, OSHA, Employment Law and reviews and responds appropriately to any compliances issues from patients or staff.
• Reviews and acts upon all leave requests from physicians, staff
• Conduct periodic inspections of all practices to find needed repairs, grounds work or building and equipment maintenance.
• Make recommendations regarding equipment and supplies needed to maintain efficient operations; order supplies and equipment as needed.
• Promote development of quality improvement activities.
• Prepare and submit an annual budget for facility.
• Work with Marketing and Public Relations as needed to enhance public image of the clinic.
• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary.
• Establishes and maintains an efficient and responsive patient flow system.
• Oversees and approves office supply inventory, ensures that mail is opened and processed, and offices are opened and closed according to procedures.
• Interacts with personnel outside BCHS/BMA in insurance companies, managed care organizations, employers and government agencies when applicable.
• Promote educational growth opportunities for all employees
• Establishes and maintains positive working relationships with patients, visitors, physicians and coworkers
• Serves as role model by displaying, maintaining and encouraging behavior which promotes good guest relations to patients, visitors, physicians and co-workers.
• Serves as the facility's representative to the business community and public at large
• Processes invoices received from vendors
• Plan new programs to be developed within the office. Researches and isolates opportunities, develops plans for Director review and approval to market new or existing services the facilities may offer.

Minimum Education, Training and Experience Required:

BA or BS preferred, but Associate's degree and/or experience will be considered

One to three years of managerial experience

Healthcare experience preferred

Work Experience

Education