New

IT Support Specialist

TEKsystems
$30.00 - $34.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Milwaukee
Dec 17, 2025
About the Role Join us as a trusted technology advisor, helping network offices unlock the full potential of their technology investments. In this role, you'll build strong relationships with field leaders and end-users, empowering them to achieve operational excellence through innovative solutions and expert guidance. You'll serve as the go-to resource for technology adoption, configuration, and optimization-driving success and transforming the way our teams work. What You'll Do * Act as a strategic partner to network office leadership, advancing technology transformation priorities. * Provide hands-on technical support for computers, mobile devices, hardware/software configurations, operating systems, and LAN environments. * Troubleshoot and resolve complex technical issues in fast-paced, high-pressure situations-often managing multiple priorities simultaneously. * Communicate effectively with management on critical issues, taking ownership and driving resolution. * Apply best practices to deliver high-availability solutions that exceed customer expectations. * Collaborate with technical support teams and vendors to resolve escalated issues. * Travel within your region to deliver in-person technical solutions and training. * Continuously expand your expertise through advanced training and ongoing education. * Educate and empower end-users on optimal technology utilization, both virtually and in person. * Advocate for user needs, proactively monitor technology-related business issues, and coordinate cross-team resolutions. * Partner with Development, Infrastructure, Product, and Application Support teams to enhance efficiency and effectiveness. * Contribute to process improvements that elevate the client experience. * Manage vendor relationships and oversee local technology implementations and upgrades, including project planning and communication with leadership. What We're Looking For * A self-starter with strong judgment and decision-making skills. * Technical proficiency across hardware, software, networking, and mobile platforms. * Ability to thrive in dynamic environments and adapt to shifting priorities. * Excellent communication and relationship-building skills. * Commitment to continuous learning and professional growth. Why Join Us? You'll play a pivotal role in shaping the technology experience for our network offices. This is your opportunity to make an impact, grow your expertise, and help drive innovation across a trusted organization. Job Type & LocationThis is a Contract to Hire position based out of Milwaukee, WI. Pay and BenefitsThe pay range for this position is $30.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Milwaukee,WI. Application DeadlineThis position is anticipated to close on Dec 30, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.