Engagement Engineer - MSD

Company Description

IMAGINiT Technologies, a division of Rand Worldwide, advances the way companies use technology to design, develop, and manage complex engineering projects. As the market leader in North America, we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive, dynamic, collaborative, and driven to meet the ever-changing needs of our customers and our employees. If you are looking to make a real difference, we would love to hear from you.

Job Description

As an Engagement Engineer for Manufacturing, you will partner with the outside/inside sales teams to demonstrate and facilitate the client's understanding of IMAGINiT services capabilities around Autodesk solutions and our custom offerings for manufacturing organizations. This position will assist in providing more in-depth technical conversations, discovery, and help bridge the manufacturing sales teams and the engineering groups.

In this role, you will work with leading manufacturing firms to help them implement technology solutions that streamline production processes and drive business success. You will work closely with sales representatives to analyze business requirements and existing challenges, conduct process/workflow analysis, and write proposals that drive ROI through improved operational performance.

Individuals in this role are expected to leverage extensive subject matter expertise and technical experience to project confidence and credibility, establishing trusted relationships with clients to support high-value, sustainable partnerships. You will also play a key role in developing IMAGINiT's capabilities to deliver first-class competency through participation in pre-sales, post-sales, training, marketing, and offering development activities. Client satisfaction, client growth, and client success are top priorities of an Engagement Engineer.

KEY RESPONSIBILITIES:

• Work onsite and offsite with sales teams to provide pre-sales support for qualified manufacturing opportunities
• Make discovery calls with sales teams to uncover new services/product opportunities in manufacturing
• Gather technical information regarding a customer/prospect's required manufacturing solution
• Engage customers with sales teams to extract critical technical and business drivers that may position IMAGINiT's manufacturing solutions
• Support sales teams from a technical aspect to drive solution-based selling in manufacturing environments
• Recommend best practices for different manufacturing customer environments
• Conduct executive-level product and services presentations to new and existing manufacturing customers
• Provide industry expertise at events and webinars, leading presentations and contributing to building a unique position in the manufacturing technology market
• Initiate communication with team members and clients as necessary to ensure customer success
• Work with project management, sales, and other subject matter experts to deliver best-in-class outcomes for manufacturing clients
• Help implement PLM (Product Lifecycle Management) solutions to streamline manufacturing processes and impact business success
• Analyze business requirements and existing challenges, conduct process/workflow analysis, and write proposals that drive ROI for manufacturing operations
• Participate in regular business reviews with sales and named customer executives to review their business plans, rollouts of business processes, location adoption, future business process targets, implementation status, and industry best practices
• Leverage extensive subject matter expertise and technical experience to project confidence and credibility, establishing trusted relationships with manufacturing clients.

REQUIRED KNOWLEDGE AND SKILLS:

• Ability to establish rapport, build trust, and confidence as a strategic business advisor in manufacturing
• Experience mapping client organizations to identify key individuals who influence technology adoption decisions in manufacturing
• Experience providing a solution-oriented, outcome-driven approach to manufacturing services
• Ability to work with sales representatives as a software solution selling team for manufacturing clients
• Ability to initiate conversations, ask thought-provoking questions, identify problems, and root causes of client challenges in manufacturing
• Ability to multitask, meet deadlines, prioritize requests, and work independently
• Demonstrate strong business acumen, high energy, self-motivation, and ability to work under pressure
• Relevant technology implementation experience in manufacturing, engineering, or production environments
• Solid understanding of computer-aided design, engineering, and manufacturing processes.

MINIMUM QUALIFICATIONS:

• Bachelor's degree or equivalent experience
• 10 or more years of work experience in manufacturing, engineering, or related industry
• Ability to meet 20% travel requirement
• Working knowledge of programs including, but not limited to: AutoCAD, Inventor, Autodesk Fusion, Autodesk Vault, or competitive manufacturing solutions

Additional Information

What can you expect?

• Comprehensive onboarding program and on-going training that prepares you for success.
• Approachable leadership team who truly cares about you and your customers.
• Opportunities for growth and development with opportunities to move up or horizontally within in the organization.
• You will be surrounded by armies of people that you can leverage from a strong technical team including pre and post sales engineers, marketing, and a technical support team second to none.

Hybrid/Remote Work

• Ability to maintain appropriate productivity and performance.
• Have a work environment that is free from distractions and has a reliable internet connection.
• Ability to dedicate their full attention to their job duties and be available via Teams and/or phone during work hours.
• Required to attend all mandatory meetings and/or events and be responsive to any communication from colleagues, customers, and management

Travel

• 20% annually

Compensation

Salary - $105,000-$115,000

Plus BONUS

Benefits

• Health, Dental, and Vision
• Healthcare Spending Account (HCSA)
• Short- and Long-Term Disability
• Employer Provided: Life & Dependent Life Insurance and AD&D Insurance
• Voluntary Benefits: Personal Life and Personal Critical Illness Insurance
• Registered Retirement Savings Plan (RRSP) with company match
• Wellness Programs
• Paid Holidays
• Vacation and Sick Leave
• Tuition Reimbursement
• Service Awards
• Employee Referral Bonus Program

Visit us at http://www.rand.com for more information Visit us at http://www.rand.com for more information.

We celebrate employment equity and diversity! We encourage applications from all qualified individuals and do not discriminate based on disability, race, ethnicity, religion, gender, sexual orientation, age, veteran status, or any other basis protected under federal, state, provincial or local laws.

We are committed to providing reasonable accommodations for persons with disabilities. If you require reasonable accommodation during the application process, we will work with you to meet your needs.

We thank all applicants in advance for their interest, but only those applicants who are to be considered will be contacted. Must be authorized to work in Canada for any employer without company sponsorship.