Information Technology Program Manager Quality & Safety Data Program Manager

Job Summary:

The Quality & Safety Data Program Manager is the Department of Surgery's lead Business Intelligence professional. They are responsible for data stewardship, management, reporting, visualization & dashboarding, and planning, organizing, and managing data analytics, process improvement, and project management activities. The Quality & Safety Data Program Manager works independently and under minimal supervision to create and maintain reports and dashboards, and to perform analyses using these tools. The Quality & Safety Data Program Manager collaborates closely with key stakeholders in the Department to ensure the intelligence and analyses are accurate, user-friendly, and impactful. To work independently, the Quality & Safety Data Program Manager must have intimate knowledge of Epic (including but not limited to OpTime, Anesthesia, Clarity, Caboodle, Clinical, Access, Willow, and Revenue Data Models), Vizient, and RedCap. The overall goal of this position is to work closely with the Vice Chair of Quality Improvement and advance the Department's capacity for data-driven decision-making in key domains to deliver informational insights (dashboards, reports, etc.) that support clinical decision making, drive process improvement, and ultimately assist in achieving the vision of "improving the lives of our patients, their families, our department team members, our community, and the world."

Key Responsibilities:

• Own and mature a QI Analytics Strategy that aligns with our Vision and Mission, and which drives the utilization of analytics throughout a variety of UCHealth and University of Colorado Surgery Department service lines

• Lead or participate in initiatives that provide relevant and timely data, strengthen trust, and keep our services at the forefront of our stakeholders' minds

• Partner with stakeholders to ensure analytics are relevant, timely, and empower teams to make data-driven decisions

• Drive data governance best practices to assure our data is as relevant and as accurate as possible

• Conduct or attend presentations on reports to leadership or others as requested.

• Manage the work

• Successfully managing all current and future work

• Responsible for the quality, direction, and outcomes of said work

• Manage the Project Request Process and Project Delivery Framework to assure all work meets or exceeds expectations, is completed on time, and is of the highest quality

• Maintain clear and frequent communications with all project stakeholders

• Work directly with stakeholders on future projects

• Manage the technology

• Ensure a high degree of data ownership and control for all related data.

• Continuously evaluate future trends in analytics to ensure the best, most relevant advancements are evaluated and utilized.

• Utilize our EHR (Epic), as well as outside sources of information, to enrich the value and usefulness of our analytics.

• Work with various partners for best-in-class architecture, design, and evolution of data needs.

• Excellent communication and stakeholder management skills.

• Remain up to date on key trends in business intelligence, clinical operations & quality, and data analytics.

• Primary point of contact for data inquiries

• Individual contributor in pulling reports, building dashboards, analyzing data, and providing insights to stakeholders.

• Knowledge of others' data services available throughout campus when appropriate to hand off inquiries

• Examples

• Health Data Compass for IRB requests

• CU Medicine for billing inquiries

UCHealth Epic Team for Epic Hyperspace implementations

Work Location:

Hybrid - this role is eligible for a hybrid schedule of 3 days per week on campus and as needed for in-person meetings.

Why Join Us:

The Department of Surgery is driven to improve every life with our commitment to innovative surgical care, curing through discovery, enlightening tomorrow's leaders, and daring to be exceptional. Our focus on patient care, education, and research will lead to innovative discoveries and promote quality care and safety for our patients.

Why work for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options

• Dental: Multiple plan options

• Additional Insurance: Disability, Life, Vision

• Retirement 401(a) Plan: Employer contributes 10% of your gross pay

• Paid Time Off: Accruals over the year

• Vacation Days: 22/year (maximum accrual 352 hours)

• Sick Days: 15/year (unlimited maximum accrual)

• Holiday Days: 10/year

• Tuition Benefit: Employees have access to this benefit on all CU campuses

• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

• A bachelor's degree in a business (e.g., Finance, Accounting), healthcare administration (e.g., Public Health, Healthcare Administration), quantitative (e.g., Statistics, Mathematics), or scientific (e.g., Engineering, Psychology) field.

• A combination of education and related technical/paraprofessional experience may be substituted for the bachelor's degree on a year for year basis.

• Epic certifications in Cogito, Clarity, Caboodle, and Clinical Data Model

• Minimum 3 years of experience creating reports, dashboards, and analytics using SQL, Power BI, Tableau, and automation tools (Power Automate, DAX, VBA, Python, R) within large healthcare organizations

Applicants must meet minimum qualifications at the time of hire.

Preferred Qualifications:

• A master's or doctorate degree, including coursework in business intelligence, mathematics, statistics, and/or data analysis.

• Experience with non-Epic enterprise data warehouses using various database technologies such as Microsoft and Oracle.

• Experience creating and maintaining stored procedures, tables, scheduled jobs, and other database artifacts.

• Experience with research methods, data gathering, and dissemination.

• Experience in surgical data preferred.

• Experience in academic medicine is highly preferred.

Knowledge, Skills and Abilities:

• Advanced-level knowledge of Structured Query Language (SQL).

• Advanced-level knowledge of Microsoft Excel.

• Ability to communicate effectively, both in writing and orally.

• Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.

• Outstanding customer service skills.

• Demonstrated commitment and leadership ability to advance diversity and inclusion.

• Knowledge of the Microsoft 365 suite including Outlook, Word, PowerPoint, and Teams

• High level of analytical ability.

• Ability to work independently and under minimal supervision.

• Ability to navigate competing priorities and demands from interested parties.

How to Apply:

For full consideration, please submit the following document(s):

1. Curriculum vitae / Resume

2. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Penny Joanne at JOANNE.PENNY@CUANSCHUTZ.EDU

Screening of Applications Begins:

Immediately and continues until 5 days after posting.

Anticipated Pay Range:

The starting salary range (or hiring range) for this position has been established as $82,237-$104,605

The above salary range (or hiring range) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. This position may be eligible for overtime compensation, depending on the level.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator

Equal Employment Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases. If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program.