Security Officer - Commercial Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Commercial Dispatch in Leawood, KS, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. As a Dispatch Officer with Allied Universal at a commercial real estate location, you will play a key role in monitoring and coordinating security-related activities. Your responsibilities include communicating with team members, managing incident reports, and providing outstanding customer service. By remaining alert and responsive, you help to deter potential incidents and contribute to a welcoming environment. Join a team that values integrity, innovation, and putting people first.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and respond to incoming calls, alarms, and radio communications in a professional manner from the dispatch center.
• Coordinate communication between site personnel, emergency responders, and property management as needed.
• Document and report incidents, activities, and any unusual occurrences according to site-specific procedures.
• Provide customer service by assisting tenants, visitors, and staff with inquiries and information relevant to the location.
• Support security-related operations by maintaining accurate logs and records of dispatch activities.
• Assist in emergency response activities by relaying information and instructions to personnel on site.
• Help to deter unauthorized activities by maintaining awareness of site operations and reporting suspicious behavior.
• Follow site-specific policies and procedures as directed by Allied Universal and location management.

Minimum Requirements:

• Experience using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.