Clinic Manager

JOB RESPONSIBILITIES:

1. Directs daily operations needs of one or more clinical practice sites.

2. Manages all clinical supplies and equipment, including approving orders and new supply requests in partnership with Purchasing Manager.

3. Works with appropriate VP(s) to create and maintain efficient clinic budgets.

4. Works directly with department leaders on site specific quality metrics, workflow efficiencies, and other initiatives, including organizing all required staff training and health screening requirements.

5. Works directly with the QI Director to develop, reinforce and meet all quality initiatives. This includes identifying and/or creating optimal workflows, coaching teams towards improved performance and removing impediments.

6. Assists Leadership Team and their delegates to communicate, initiate and engrain mission and values through role modeling, morale and team building events, targeted events planning.

7. Lends information towards and assists with site staff evaluation process and assists with on-going related dashboard reporting.

8. Teaches and reinforces Sixteenth Street Community Health Centers' standards and values, including but not limited to: Customer Service and Code of Conduct through directional/correctional input to staff in coordination with department managers.

9. Identifies and assists with security, safety, and building needs as well as managing renovation projects.

10. Acts as Incident Command (IC) or assists IC with crisis management as needed.

11. Works to create supportive, energized, collegial, and synergistic intradepartmental relationships.

12. Initiates and coordinates staff- and patient-honoring events within respective buildings.

13. Identifies areas for improvement/misalignments with standards and policies, advises managers and works to resolve issues. Monitors for results of and compliance to those efforts.

14. Assists Leadership Team to resolve patient, operational and staff concerns.

15. Manages assigned clinic events within respective buildings. Coordinates functions and events with other leaders, programs, providers, community agencies and local government departments.

16. Strengthens community partnerships, identifies potential new partnerships, and proactively strengthens community ties.

17. Advises on space needs and staff planning based on patient volume and demand.

18. Works with the Facilities team to create and maintain a high-functioning and aesthetically pleasing site environment.

19. Compliance monitoring with Joint Commission and all relevant clinical regulatory requirements and best practices.

20. Participates in clinical management functions and meetings as requested.

21. Complies with the Sixteenth Street TB Control Plan including PPD testing.

22. Performs other duties as assigned.

QUALIFICATIONS:

1. College degree in related field. Nursing degree helpful.

2. Experience in project management and complex problem solving.

3. Excellent oral and written communication skills.

4. Proven leadership abilities over individual and multi-disciplinary, cross functional teams.

5. Proven analytical skills necessary to accurately follow the facility budgetary goals and clinic policies.

6. Detail and team oriented with good organizational skills.

7. Clinical background very helpful.

8. Ability to research and organize data and information.

9. Computer-use proficiency, specifically in use of Microsoft Office software and budget planning tools.

10. Able to work confidentially, with discretion.

11. Able to relate to people of diverse ethnic and cultural backgrounds.