Senior Data Entry Clerk

This position is Remote in Central and Eastern Time Zone. If you are located within 40 miles to any Quest or Optum Office, you will have the flexibility to work remotely* as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together.

Positions in this function include operating data entry devices to perform a variety of data entry duties across functions including Claims and Network Operations.

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 2 shifts, 6:30-3pm EST or 7-3:30pm EST. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer on the job paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• Ability to handle billing data entry at 90 RPH timely
• Responsible for maintaining production standards and quality care of 95% accuracy
• Assist in other areas of the billing department when time permits or as needed
• Moderate work experience within own function
• Must be able to complete basic tasks without review by others
• Supervision/guidance is required for higher level tasks

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent years of working experience
• Must be 18 years of age or older
• 1+ years of experience in insurance billing or collections
• Proficiency with Windows PC applications, which includes the ability to navigate multiple programs and learn new and complex computer system applications
• Ability to type 55 wpm
• Able to work a 40-hour schedule within the operating hours of the site
• Ability to work EST hours 6:30-3pm OR 7am - 3:30pm EST

Preferred Qualifications:

• 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using computers as the primary job tools

Telecommuting Requirements:

• Reside within 40 miles to any Quest or Optum Office
• Reside within EST or CST time zones
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

• Able to meet the production standards set by the business unit
• Ability to multi-task and to understand multiple products and multiple levels of benefits within each product
• Advanced typing skills
• Applies knowledge/skills to activities that often vary from day to day
• Demonstrates a moderate level of knowledge and skills in own function
• Requires little assistance with standard and non-standard requests
• Solves routine problems on own
• Works with supervisor to solve more complex problems
• Prioritizes and organizes own work to meet agreed upon deadlines
• Works with others as part of a team

Physical and Work Environment:

• Able to sit for extended periods of time

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.