Manager, Logistics - Hybrid Schedule

The Manager, Logistics is responsible for the daily operations and long term success and P&L of the assigned department (FTL, LTL, and/or DEF). This position also provides leadership for the assigned teams, assists with planning and budgeting for the department, manages process change and documentation, as well as oversight and enhancement of software systems used to perform job functions within the department.

Responsibilities

Coaching and Mentoring

* Develop hiring skills and strategies to hire top quality talent to drive the success of the department

* Develop clear goals for staff each year that support company goals and objectives

* Develop a coaching strategy for staff to achieve or exceed goals and objectives

• Regularly review performance with staff
• Help staff focus on what is within their control to achieve success
• Celebrate success
• Quickly address performance issues in a constructive manner
• Create positive accountability and follow-up to achieve goals

* Work with team members to ensure that they are learning and utilizing the skills needed to perform their jobs

* Provide guidance and support to supervisors and their teams.

Daily Operations and Customer Service

* Manage the day to day operations for the department

* Track freight P&L by carrier and review top losses each month to understand and/or correct

* Review and approve all freight bids prior to being returned to sales

* Coordinate with internal departments to improve communications and improve and create processes

* Negotiate freight rates that create the most competitive advantage and profitability for Mansfield Oil

* Improve bottom line freight costs through more negotiation upfront and analyzing areas where freight can be consolidated

* Develop innovative strategies to penetrate the freight market to create greater profitability

* Implement and execute processes and projects to support Mansfield's strategic growth model

* Prioritize responsibilities within the department to fully support the company, assigning special projects and tasks to team members as needed

* Communication and reporting with leadership

• Provide weekly updates and feedback on projects to management

Carrier Relationships

* Strengthen positive and enduring relationships with carriers and customers that foster teamwork, high customer satisfaction, and maximum profitability for Mansfield Oil

* Develop a feedback strategy with carriers and customers to identify areas where we can improve our service

* Implement and manage a carrier scorecard to effectively measure the performance of Mansfield's carriers

* Perform visits to carrier offices as needed

* Establish and manage strategic and tactical supply or vendor relationships to expand and strengthen the company's product offerings

Operational Leadership

* Develop clear vision, goals, and objectives for the department that support company goals and objectives and keep team members focused on high performance

* Implement a strategy for the department to examine and improve key processes used every day

* Develop clear strategy to achieve measurable and financial goals for the department

• Manage P&L and budget to create profitability and achieve strategic yearly financial goals
• Develop and implement clear strategies for maximizing profitability and customer retention
• Interact with all relevant Mansfield Oil departments daily to maximize profitability and customer retention

* Coordinate team member scheduling and staffing to ensure excellent customer service and response is achieved

* Provide a regular feedback strategy for the department and other Mansfield Oil departments to evaluate results and make improvements

Product Marketing

* Develop and execute business strategy to expand the assigned product line and grow the top and bottom line of existing product offerings

* Establish annual budgets, financial plans, and product line metrics that are specific and measurable

* Develop and implement staffing and hiring plans tied to business objectives and financial goals

* Establish, govern and improve cross-functional business processes across the company for the product line.

* Develop training materials and tools to support the sales & marketing of the company's specialty product lines through the company's commercial sales team, specialty products distributors, government bid team, and other to-be-determined marketing channels

* Continue to refine the company's solutions to meet customer needs

* Work with the company's internal and external marketing resources to develop sales & marketing collateral for specialty products, individual product offerings, and specific end-customer target segments

* Develop sales and marketing tools and analyses that demonstrate the economic benefit of product offerings to end-customers

* Support the company's commercial sales teams when they draft specific customer proposals

* Streamline and automate tools and interfaces to make customer bidding and proposals fast, easy, and seamless for the company's direct commercial sales team

Position Requirements

Formal Education & Certification

• Bachelor's degree and 5+ years work experience

Knowledge & Experience

• Three or more years of leadership experience
• Strong financial acumen with the ability to read, understand, and analyze a P&L
• Intermediate to expert Excel proficiency required
• Strong procurement background required
• Petroleum transportation experience preferred

Qualifications & Characteristics

• Ability to deal with and resolve customer concerns and issues effectively and efficiently
• Ability to interact confidently with all levels of senior management
• Outstanding oral and written communication skills

Work Environment

* Hybrid schedule available once training is completed (3 days in the office, 2 days remote)

* Sitting for extended periods of time

* Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components

* Lifting and transporting of moderately heavy objects, such as computers and peripherals

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status