New

Mobile Device Support Analyst

TEKsystems
$30.00 - $32.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Madison
Jan 21, 2026
Description The Mobile Device Support Analyst plays a key role in maintaining, supporting, and improving the organization's telecommunications and mobile technology environment. This position ensures reliable service delivery across mobile devices, desk phones, VoIP systems, and video conferencing platforms while supporting both daily operations and longterm technology initiatives. Position Summary Provides technical assistance in support and preparation of telecom technologies with a focus on telecommunications infrastructure management, deployment, and maintenance. Requires working knowledge and experience with networking, mobile devices, desk phones, and desktop technologies including desktop applications, iOS devices, VoIP systems, and PBX telecom platforms. Must be able to work independently or as part of a team. Telecom Group Responsibilities * Cisco infrastructure and endpoints * Mitel VoIP PBX and ACD * Telecommunications carrier management * Smartphone support * AirWatch * Apple Business Management * Video conferencing account management Required Skills & Years of Experience (2-5 Years) * Video conferencing infrastructure and endpoint management * Unified Communications systems (Webex, PBX, ACD, etc.) * Mobile device support and management * Networking concepts (CUBE, SBC, SIP, H323, VoIP, etc.) Preferred Vendor Experience * Cisco * Mitel * Zoom * AirWatch * Apple Business Management * Microsoft Required Soft Skills * Ability to work independently within a team environment * Ability to meet deadlines * Punctual and reliable * Ability to multitask and manage workload effectively * Ability to troubleshoot complex issues and identify solutions Skills AirWatch, iPhone, Intune Job Type & Location This is a Contract position based out of Madison, WI. Pay and BenefitsThe pay range for this position is $30.00 - $32.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Madison,WI. Application DeadlineThis position is anticipated to close on Feb 3, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.