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Department Overview
University of Virginia Information Technology Services (ITS) UVA Information Technology Services (ITS) provides the foundational technology, applications, services, and infrastructure that enable the University's teaching, research, and administrative missions. At UVA ITS, technology is a catalyst for achievement, innovation, and transformation. Through strong partnerships and forward-thinking solutions, ITS empowers the UVA community and helps shape a culture where learning and discovery thrive.
Position Summary
UVA Information Technology Services (ITS) seeks a skilled communicator and exceptional writer to support executive communications for the Office of the Chief Information Officer (CIO). In this high-impact role, the Communications Specialist will help elevate leadership voices, create compelling content across channels, and increase the CIO's visibility both within UVA and across the broader higher education and technology communities. Reporting to the Director of Communications and Outreach, this role leads executive-level communications strategy and delivery, working closely with the CIO, Deputy CIO, Chief of Staff, and senior leaders. The ideal candidate is an accomplished writer and storyteller who excels at shaping strategic narratives, translating complex or technical information, and fostering engagement across diverse audiences. This is a two-year limited term position, with the option of extension based on funding availability.
Responsibilities
Executive & Internal Communications
Develop and execute integrated communications strategies that elevate the voice of the CIO with internal and external audiences. Serve as lead writer, drafting and editing communications on behalf of the CIO. Prepare remarks, presentations, articles, stories, and talking points that expand awareness of ITS strategy and leadership priorities. Support quarterly departmental meetings by developing presentation content, preparing speakers, and coordinating logistics. Ensure messaging aligns with the CIO's voice, ITS Strategic Plan, and Culture Foundations. Collaborate with internal stakeholders to support executive visibility during key initiatives and events.
Content Development & Channel Management
Draft and edit executive-level communications including emails, web content, presentations, social posts, and internal messaging. Proactively plan communications strategies and identify emerging opportunities; respond effectively to unexpected or time-sensitive events. Maintain and update the CIO website and ITS intranet; contribute to future content strategy planning. Ensure consistency with ITS branding, editorial standards, and communications best practices. Support development of digital, presentation, and multimedia content for executive communications.
Engagement and Positioning
Identify opportunities to elevate CIO and ITS visibility through speaking engagements and thought leadership. Monitor higher education and IT trends to inform messaging and positioning. Support internal campaigns that promote engagement, awareness, and organizational culture.
Minimum Qualifications
Bachelor's degree required. Minimum of 5 years of professional communications experience. Exceptional writing, editing, and storytelling skills with a strong understanding of audience, tone, and strategic framing. Demonstrated experience planning and executing integrated communications strategies. Experience developing executive-level presentations and talking points in the voice of senior leaders. Proven ability to translate complex or technical information into clear, engaging content. Strong interpersonal and listening skills, with the ability to incorporate feedback effectively. Experience supporting internal events or leadership visibility initiatives. Experience managing web content using a content management system (Drupal). Proficiency with email platforms, social media tools, and visual storytelling. Highly organized, self-motivated, and able to thrive in a fast-paced, high-expectation environment. Demonstrated discretion and professionalism when handling confidential or sensitive information. Collaborative workstyle with the ability to build trust across leadership and teams.
Preferred Qualifications
Bachelor's degree in Communications, English, Journalism, Public Relations, or a related field. Experience supporting change communications or organizational initiatives. Background in communications within higher education, the public sector, or technology organizations. Understanding of digital accessibility and usability best practices. Confident executive presence with the ability to coach leaders on delivery, tone, and message. Strong visual storytelling instincts and ability to simplify complex topics for broad audiences. Experience with design tools such as Canva and Adobe Lightroom. Extensive experience developing and delivering executive-level communications and strategic messaging
Physical Demands
This is primarily a sedentary office position. The role may occasionally require standing, walking, or light lifting related to events or presentations.
Salary Range
$85,000 - $95,000 annually, commensurate with relevant experience.
Position Type & Work Location
Position Type: Two-year limited term (benefits-eligible), with possibility of extension based on funding Exemption Status: Exempt Work Arrangement: Hybrid Location: Charlottesville, VA On-site Requirement: Minimum of three (3) days per week on-site during regular business hours Candidates must reside or relocate within a reasonable commuting distance.
About UVA and the Community
The University of Virginia is a highly ranked public university with a strong tradition of academic excellence, student engagement, and community impact. Located in Charlottesville, UVA offers a vibrant cultural environment, outstanding quality of life, and access to outdoor recreation, arts, and dining. Learn more at UVA Life and Embark CVA.
Application Timeline
Additional Requirements
How to apply: Please apply online through Online and search for R0080056. Complete the application and upload the following required materials: Internal applicants may search and apply for jobs on the UVA Internal Careers website.
Please note that multiple documents can be uploaded in the "Resume" box. Applications that do not contain all required documents will not receive full consideration.
Reference Check Process
Reference checks will be completed through UVA's standardized SkillSurvey process and are required prior to final offer.
Contact
For questions about the application process, please contact: Bill Crane, Senior Academic Recruiter - xer5ff@virginia.edu Sherry McCarty, Director of Communications & Outreach - skm4a@virginia.edu MINIMUM REQUIREMENTS: Education: Bachelor's degree required. Experience: 5+ years of relevant professional experience required. Licensure: None. PHYSICAL DEMANDS: This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA's commitment to non-discrimination and equal opportunity employment.
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