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Family Engagement Coordinator

Children's Aid Society
United States, New York, The Bronx
1021 Jennings Street (Show on map)
Feb 02, 2026
Description

$24.73 - $27.47/ hour

Position Summary:

Family Engagement Coordinators are trusted community members who coordinate closely with the Community School's leadership and staff and liaise between the school and families. The Family Engagement coordinator connects families and students with opportunities and support services and creates and oversees family volunteer and leadership roles. The person in this role will develop and enhance community partnerships to meet the identified needs of students, families and the school. The Family Engagement Coordinator will focus on creating supports, programming, and resources that align with the school's goals and culture. The Family Engagement Coordinator will work to support the school wide attendance initiatives along with other Children's Aid and Department of Education staff. The Family Engagement Coordinator will report to the Community School Director.

Essential Duties:



  • Understand and promote the organization's Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
  • Build communication and relationships with parents and caregivers.
  • Communicate regularly with families using various mediums.
  • Connect students and parents to resources and opportunities under the direction of the Community School Director and School Principal.
  • Support the data collection and reporting needed for parent and student programs and activities.
  • Collaborate with both Children's Aid and Department of Education staff to implement and promote services, programs and opportunities.
  • Use data to implement new programs needed for the success of students and families.
  • Work collaboratively with all families and school staff to ensure that all elements of the Community School Strategy are in place and are high quality.
  • Use the appropriate data systems to track participation, quality and impact of all activities.
  • Maintain contact with the community organizations that provide services and opportunities to students and their families.
  • Connect the School's Parent Coordinators and/or parents to the resource's parents need to support their children's education.
  • Oversee the administrative details of the program and ensure that all reports and requests are completed and submitted in a timely manner.
  • Support in the planning and facilitation of parent and family workshops and events
  • Perform other duties as assigned.



Minimum Qualifications:



  • Associate's degree required; bachelor's degree preferred.
  • Bilingual (Spanish/English), oral and written required.
  • Experience working in community-based organizations and/or community settings.
  • 1-2 years' experience working in a school setting preferred.


Key Competencies:



  • Knowledge and familiarity of the community being served.
  • Strong facilitation skills; ability to train students, staff and families.
  • Knowledge of the NYC DOE school-system.
  • Strong interpersonal skills: able to engage a broad and diverse group of people as needed.
  • Resourceful - able to identify or attract the resources needed to support parents, students and schools.
  • Willingness to work with an academic, socio-economic and culturally diverse population.


It is the policy of Children's Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination. Children's Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law. Children's Aid is committed to complying with applicable state and local laws governing non-discrimination in employment. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children's Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted. Children's Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in-person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.

Qualifications
Behaviors
Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity
Education
Bachelors (preferred)
Associates (required)
Experience
1-2 years' experience working in a school setting. (preferred)
Experience working in community-based organizations and/or community settings. (required)
Skills
  • Bilingual (English + Spanish) (required)


  • Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.
    For further information, please review the Know Your Rights notice from the Department of Labor.
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