Senior Field Service Engineer

IPS is built on a foundation of strong leadership, guided by our shared values of safety, accountability, integrity, teamwork, entrepreneurial spirit, and customer-focus. As a leader at IPS, you'll be able to shape strategic initiatives, inspire teams, and influence the future of our organization.

We are looking for servant leaders who are action-oriented and committed to delivering unmatched customer and employee experience. Your leadership will drive transformative projects, redefine industry standards, and leave a legacy.

At IPS, you'll find a platform for high potential growth, competitive compensation, and the opportunity to make a meaningful impact. If you're ready to lead with vision and inspire innovation, apply now and become a key player in our journey to redefine success!

Responsibilities and Expectations:

We are seeking an expert-level Electromechanical Field Engineer / Field Operations Specialist to lead the installation, commissioning, diagnostics, and optimization of complex electromechanical systems in industrial field environments. This role requires deep technical expertise across electrical, mechanical, control, and software interfaces, as well as the ability to operate independently, mentor others, and serve as a technical authority for customers and internal teams.

Field Operations & Technical Leadership

• Lead on-site installation, commissioning, calibration, testing, of systems associated with rotating equipment, support ongoing preventive maintenance, repair and calibration after installation
• Diagnose and resolve complex electrical, mechanical, hydraulic, pneumatic, and control system failures
• Perform root-cause analysis on recurring or critical system issues and implement long-term corrective actions
• Perform mechanical adjustments, alignments and component replacement as required
• Serve as the escalation point for high-severity field issues and system downtime
• Serve as key point of contact for intercompany resource coordination
• Validate system performance against design specifications and customer requirements
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Provide leadership and technical assistance to skilled Field Technicians performing complex scopes on customer sites
• Champion safety leadership to build and sustain a culture that fully reflects the requirements of IPS safety standards.
• Mentor junior field engineers and technicians
• Contribute to best practices, service procedures, and knowledge bases
• Identify opportunities to improve system reliability, serviceability, and field efficiency
• Develop, plan, prepare and/or instruct training on topics identified as business needs to field service teams and customers.

Systems & Integration

• Integrate electromechanical systems with PLCs, HMIs, sensors, drives, robotics, and industrial networks as needed
• Interpret and modify electrical schematics, wiring diagrams, mechanical drawings, and control logic
• Interface with software, firmware, and automation teams to resolve cross-disciplinary issues
• Support system upgrades, retrofits, and design improvements based on field feedback

Preventive Maintenance & Optimization

• Perform scheduled preventive and corrective maintenance on electromechanical equipment
• Inspect wiring, connectors, bearings, belts, gears, and mechanical assemblies for wear or damage
• Optimize system performance, accuracy, and reliability through adjustments and tuning
• Document maintenance actions, repairs, and system changes

Customer & Stakeholder Engagement

• Act as a trusted technical advisor to customers, providing expert guidance and recommendations
• Deliver advanced technical training to customer maintenance teams and junior engineers
• Produce clear, professional service reports, failure analyses, and technical documentation
• Collaborate with sales, engineering, and product teams on pre-sales support, solution design, proposal development, and opportunity closure

Qualifications and Competencies

• A degree in Electromechanical Engineering, Electrical Engineering, Mechanical Engineering, or related field (or equivalent experience)
• 8-10+ years of hands-on field experience with complex electromechanical systems
• Expert-level knowledge of electrical and mechanical systems, including motors, drives, sensors, actuators, generators, winding systems and connections, and electrical insulation systems
• Advanced troubleshooting skills using test equipment (multimeters, oscilloscopes, insulation testing, vibration equipment, partial discharge, power factor/ tip up, etc.)
• Ability to read and interpret detailed electrical schematics and mechanical drawings
• Familiarity with industrial safety standards and regulations (e.g., NFPA, IEC, OSHA)
• Willingness to travel extensively and work independently in field conditions
• Experience with robotics, automation, CNC, or high-precision equipment
• Experience with leading medium and high voltage rewinds on site
• Experience working in regulated or mission-critical environments

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employed drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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