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Manager, Organizational Effectiveness

Zelis Healthcare, LLC
paid time off, 401(k)
United States, New Jersey, Morristown
Feb 04, 2026

At Zelis, we Get Stuff Done. So, let's get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts - driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

As the Manager, Organizational Effectiveness, you will drive talent development, foster career growth and lead processes that cultivate high performance culture. You are responsible for key associate engagement initiatives including enterprise engagement surveys, GPTW, Action Planning, our Cheerz! Recognition Program, IMPACT Awards and our Business Resource Groups (BRGs). Additionally, you will play a critical role in the design, delivery and reporting of key talent processes that align with and drive business priorities - including performance management, talent reviews and other key processes. In this role you will be hands on to design and deliver, skilled in both envisioning the future, and executing plans.

This is how you will do it:

Culture & Engagement:

  • Lead the administration, communication, training, analysis and follow up of Vital Voices Engagement survey, Great Place to Work survey, and any other engagement tools

  • Responsible for our Cheerz! Enterprise rewards and recognition program strategy, execution and IMPACT Award Process

  • Assess, design, execute, and measure programs to build culture

  • Enhance the capabilities of leaders to build inclusive and collaborative culture in alignment with IMPACT values

  • Partner with P&C BPs on action planning for their business units/functions and assess enterprise overlap and opportunities

Performance & Career Development

  • Support evolving our performance approach, ensuring it is simple, meaningful, aligned with organizational goals, and fosters continuous learning and improvement.

  • Build culture of continuous feedback and coaching

  • Responsible to report on progress, and impact

  • Working in partnership with Enterprise L&D team to ensure easily accessible training via multiple modalities

  • Analyze Talent Planning trends and engage Enterprise L&D on any shifts

Special Projects

  • Partner and lead select special projects related to Talent Management including integrations and M&A work

Requirements

  • Bachelor's degree required; Master's Degree preferred

  • 7-10 years of related Organizational Development, Talent Management experience

  • Strong project management, planning, and organization skills, including ability to handle multiple projects simultaneously in a fast-paced environment to completion

  • Great communicator who works best in a collaborative environment and builds mutual trust and credibility at all levels of an organization. Strong ability to engage and connect successfully with audiences at all levels across the organization.

  • Change agent with experience successfully leading large scale change

  • Strong collaborator: seeks input and brings people together to create solutions

  • Continuous learner with a problem-solving mindset

  • Seeks external insights to bring new ideas and techniques

  • Advocate for embedding inclusion and belonging into the organization

  • Analytics expertise for reporting, analysis and some predictive analytics

  • Proven experience in talent management, talent development, performance management, or HR Business Partner role

This role is based in NJ and is expected to be in the Morristown, NJ office first and third Wednesday of each month.

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Base Salary Range

$105,000.00 - $133,000.00

At Zelis we are committed to providing fair and equitable compensation packages. The base salary range allows us to make an offer that considers multiple individualized factors, including experience, education, qualifications, as well as job-related and industry-related knowledge and skills, etc. Base pay is just one part of our Total Rewards package, which may also include discretionary bonus plans, commissions, or other incentives depending on the role.

Zelis' full-time associates are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees' health, well-being, and financial protection. The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays, parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

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