Manager Shared Services

As a Manager of Shared Services, you will play a key role in leading and coordinating cross-functional projects that support operational excellence across the organization. You'll partner closely with internal stakeholders to deliver projects from initiation through completion, ensuring timelines, budgets, and deliverables are consistently met.
In this role, you'll have the opportunity to influence process improvements, streamline internal workflows, and support business units through structured project leadership and resource coordination.

• Lead non-technical projects from kickoff through delivery, ensuring alignment with internal customer needs.
• Coordinate and facilitate cross-functional project teams, driving collaboration, clarity, and accountability.
• Develop project plans, timelines, milestones, action logs, and communication plans to keep initiatives on track.
• Track project progress through structured meetings, reporting, and metrics; proactively identify risks and mitigation plans.
• Ensure projects are delivered on time, within scope, and within budget, adjusting plans and resources as necessary.
• Manage stakeholder expectations by providing regular updates, documentation, and visibility into project status.
• Ensure project outcomes meet requirements and support business goals, including operational improvements and efficiency gains.
• Support teams in identifying process gaps, documenting workflows, and recommending enhancements.
• Partner with leaders to understand resource needs; coordinate contributions from project participants without direct supervisory authority.
• Maintain project documentation, including charters, requirements, communication summaries, and closure reports.
• Facilitate postproject reviews to evaluate success metrics and identify improvement opportunities for future initiatives.

• 3-5+ years of experience in project coordination, project management, or shared services operations.
• Strong ability to lead cross-functional teams without direct-report authority.
• Excellent organizational, prioritization, and time-management skills.
• Strong communication skills, with the ability to translate project requirements for diverse stakeholders.
• Experience working in environments with multiple concurrent projects and shifting priorities.
• Demonstrated ability to influence outcomes through collaboration rather than positional authority.
• Solid problemsolving and analytical thinking skills.
• Ability to track budgets, timelines, and scope; familiarity with basic project financials.
• Knowledge of project management methods, tools, and documentation best practices.
• Proficiency with Microsoft Office Suite and project management tools (Teams, Planner, Smartsheet, or equivalent).

• Bachelor's degree preferred; equivalent combination of education and experience considered.
• Project Management certification (PMP, CAPM, or similar) is a plus.

• Corporate/remote environment with collaboration across global crossfunctional teams.
• May require occasional extended hours to support project deadlines.
• Some international travel required in addition to domestic travel

Key Skills

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don't meet every single requirement? Apply anyway.

At TD SYNNEX, we're proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you're excited about working for our company and believe you're a good fit for this role, we encourage you to apply. You may be exactly the person we're looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

TD SYNNEX is an E-Verify company