National Account Power Rental Fleet Manager - Fenton, MO

Fabick CAT
United States, Missouri, Fenton
Feb 14, 2026
Back National Account Power Rental Fleet Manager #3797 Fenton, Missouri, United States Apply X Facebook LinkedIn Email Copy Shift 1st Job Description Company Overview: Fabick Cat is the authorized dealer of Caterpillar equipment, prime and stand-by power systems, parts and service, compact construction, and rental equipment for major portions of Illinois, Missouri, the entire state of Wisconsin, and the Upper Peninsula of Michigan. We have been in business for over 100 years and are headquartered in Fenton, Missouri. For more information, visit http://www.fabickcat.com/ Why Work For Us! At Fabick Cat, you are beyond just an employee; you are a part of the Fabick family. A family that has worked so diligently to cement a legacy that was built over 100 years ago through a collective vision, "To Ever Serve Our Customers Better". This legacy could not have been possible without first employing and then developing the best and brightest talent the market has to offer. We believe it to be of the utmost importance to invest in our workforce by supporting and empowering employees to develop the necessary skills to become successful in their own careers, to create a legacy. Are you ready to join our family legacy to continue our existence as 'the greatest service organization of its kind' over the next 100 years? The Fabick family appreciates and values the ongoing commitment of its employees and is pleased to provide a highly competitive total compensation and benefits package. Position Summary The National Fleet Manager - Power Rental serves as the primary liaison supporting Walmart's power rental fleet across the United States. This role is responsible for coordinating nationwide dealer support, managing Walmart-owned assets, developing standardized processes, and ensuring rapid response to service and operational needs. The position acts as the central point of contact for customer communication, internal teams, and CAT dealership partners to deliver consistent, high-quality fleet support. Key Responsibilities Customer & Account Management Serve as the primary point of contact for Walmart power rental operations and customer communication. Build strong working relationships with Walmart stakeholders to ensure timely support and issue resolution. Assess incoming requests, determine urgency, and coordinate appropriate response actions. Fleet Oversight Track, manage, and maintain visibility of Walmart-owned power rental fleet nationwide. Monitor fleet utilization, availability, service status, and deployment. Partner with internal teams to ensure accurate asset records and reporting. Dealer Coordination & Logistics Act as the central coordinator with CAT dealerships across the country to dispatch technicians and support Walmart locations. Facilitate communication between dealers, service teams, and the customer to ensure timely execution. Support logistics planning including mobilization, demobilization, and equipment transfers. Process Development & Continuous Improvement Develop and implement standardized processes to improve customer support, service response, and fleet visibility. Identify gaps in workflow and recommend operational improvements. Establish escalation pathways and service response guidelines. Service Triage & Troubleshooting Manage inbound calls and service requests, prioritizing based on operational impact and urgency. Provide initial troubleshooting and coordinate technical support when required. Track open issues through resolution. Reporting & Performance Tracking Maintain reporting on fleet status, service response times, and key performance metrics. Provide regular updates to leadership and Walmart stakeholders. Support forecasting and planning related to fleet demand. Requirements Qualifications 5+ years of experience in power generation, heavy equipment rental, or fleet management preferred. Strong background in customer account management and multi-location coordination. Ability to manage complex logistics across multiple stakeholders. Excellent communication and relationship-building skills. Highly organized with strong problem-solving and prioritization abilities. Proficiency with fleet management systems, service platforms, and Microsoft Office Physical Requirements: While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit for long periods, stand, walk, bend and stoop to perform the essential functions of this job. Occasionally lift and/or move up to 50 pounds. Equal Employment Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.