Case Manager

*** Full Time Monday- Friday 8:30 A.M.- 4:30 P.M., Pay Range: $20.00- $22.00 Per Hour***

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Provide individualized case management and supportive services for homeless individuals who are seeking employment and services through The Salvation Army's A Way to Work program.

Essential Duties and Responsibilities:

• Promote and advertise program by collaborating and building professional working relationships with community agencies and employers.
• Knowledge and identify appropriate community resource for program participants
• Provide and utilize problem solving strategies and crisis intervention techniques as needed.
• Complete program participant screenings, assessments, all required intake and onboarding documentation process.
• Complete all required documentation and maintain client files including, individual service plans and ongoing case management.
• Assist with supervising program participants on the work site.
• Educate program participant about available community resources and entitlements and refer them to appropriate community resources as needed.
• Act as an advocate for the program participant with community resources and employers.
• Assist program participant with job coaching and job skills training to include mock interviews, applications, and resume.
• Meet with program participants in the community and monitor progress related to their goals.
• Provide aftercare services after successfully gaining employment for up to 90 days.
• Follow TSA program policies, processes, and emergency procedures.
• Maintain and update client documentation including accurate and timely entry into the internal Salvation Army database system.
• Maintain monthly statistics for all program participants.
• Participate in community meetings and task force meetings when available.
• Provide program coverage as needed.
• Provide on call support on a rotating basis, as scheduled.
• Driving is required function of the position.
• All other duties as assigned.

Supervisory Responsibilities: N/A

Education and/or Experience: Bachelor's degree in social work or related field or minimum of two years equivalent experience. Case management with homeless population experience preferred.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

• Ability to comply with ethics and professional boundaries.
• Ability to be flexible and able to work on multiple projects or tasks simultaneously
• The ability to access payroll, timekeeping, and personal data via a web-based system.
• Administrative skills to include utilization of standard office equipment, data entry, 10-key, attention to detail and filing.
• Good communication skills both written and spoken, and ability to maintain effective working relationships.
• Demonstrated ability to handle confidential matters.
• Sensitivity to the service population's cultural and socioeconomic characteristics.

Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations: Must complete CPR/First Aid training upon hire and maintain active certification for the duration of employment. Must complete Non-violent Crisis Intervention (CPI) training upon hire and maintain certification for the duration of employment. These trainings and any others required for employment will be provided by the employer. Must secure 12 in-service hours annually.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting, and carrying objects (50 lbs.)

Working Conditions: This position may require working in outdoor weather conditions. The noise level in the work environment is usually moderate but can be loud at times.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.