Enterprise Systems Technical Supervisor - Hybrid - 138453

The University of California, San Diego Health System seeks individuals to oversee the teamstasked with the responsibility of daily operations of various systems within the EnterpriseSystems Team portfolio. These include, but are not limited to Microsoft Platform administrationincluding Office 365 administration, Active Directory, Azure, Hyper-V, Bitlocker, Azure VirtualDesktop, Azure PIM and the System Center suite. Other hosting and administrative platformsincluding Cisco UCS, Nutanix, Azure Local, VMWare, Citrix, Infoblox, Netscaler, RecastEndpoint management,JAMF, Quest Active Roles, Pure/Netapp SANs, Brocade switches,Ansible, Rubrik, Crashplan, Imprivata, PrinterLogic, Absolute, Cyberark, BeyondTrust,Snapcomms, Devolutions RDM, Cisco Secure Workload, Proofpoint, ServiceNow CMDBmanagement, technical coordination and Epic Hosting relationship management.

The successful applicants will have a background in leading the implementation andadministration of systems associated with one of 4 subspecialties: Server and Hosting Services,Enterprise Management and Mobility, Microsoft Platform Services Administration, or Storageand Backup Services. Supervisory responsibilities in all areas require 24/7 on call escalationstandby. Supervisors requires knowledge to direct a team responsible for providing the hostingand application delivery platforms that run the application stack for an institution dedicate tothree main missions: an academic hospital dedicated to patient care, a diverse researchinstitution, and teaching the next generation of medical, pharmacy, and other graduate studentprograms within the Schools of Medicine, Pharmacy and Public Health.

The supervisor will obtain requirements and work closely with the senior departmentrepresentatives to deliver robust and secure authentication solutions for all enterpriseapplications. The incumbent will have a good background in technical writing, projectmanagement and documentation.

In conjunction with the senior staff, the incumbent provides system design proposals, analysis,maintenance, monitoring, cost analysis and hardening designs (including data security) ofsystems and servers and/or workstations including installations, upgrades, patches, as well asdocumentation with primary responsibility for the implementation, management, support andmaintenance of various system software products and hardware components that compriseenterprise physical and virtual computing infrastructure. Provides leadership in managing andsupporting the systems/hardware infrastructure and associated resources. Provides 7/24problem escalation management support and resolution for all applications and operatingsystems.

Incumbent will have advanced knowledge with a variety of software tools, including those relatedto support and implementation. Incumbents provide consultation and knowledge transfer withrespect to a variety of authentication system and software components.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus five (5) years of related experience/training. Relevant experience in the design and deployment of complex IS systems.

• General knowledge of other areas of IT.

• Advanced knowledge, skills and abilities associated with system problem identification and resolution.

• Advanced knowledge of computer security best practices and policies including demonstrated experience securing most complex server-based software.

• Requires full knowledge of own area of functional responsibility.

• Has skills and abilities associated with managing the internal information systems functions, data communications network, and at a campus, medical center or Office of the President.

• Has effective project management skill sets.

• Demonstrated skill in managing technical staff.

• Excellent verbal and written communication skills.

• Ten (10+) or more years of relevant experience in the design and deployment ofcomplex IS systems.

• Relevant certifications in one or more of these areas: Microsoft Platform administrationOffice 365 administration, Active Directory, Azure, Hyper-V, Bitlocker, Azure Virtual Desktop,Azure PIM, System Center suite, Cisco UCS, Nutanix, Azure Local, Infoblox, VMWare, Citrix, Netscaler, JAMF, Quest Active Roles, Pure SAN, Netapp SAN, Brocade switch, Ansible, Imprivata, Cisco Secure Workload, Proofpoint, ServiceNow CMDB management.

• Technical writing, technical documentation library management experience.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.