Director - Strategic Initiatives

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

Strategic Initiatives Leadership & Project Management

Develop, evaluate and accelerate enterprise initiatives that support the company's objectives to build fiber, grow penetration and provide great customer and associate experiences.
• Deliver high-priority initiatives and drive excellence in project management and value delivery.

Systems Modernization & Operational Efficiency

• Provide execution leadership for projects to modernize fiber-related systems to increase automation, improve reporting, and enhance decisionmaking across the end-to-end fiber-build to install process.
• Identify and implement process redesign opportunities.

Capability Incubation & Transformation

• Identify and align stakeholders on operational processes suitable for transformation through a build, operate, transfer model
• Build and incubate new operational capabilities and transition them into permanent functions.
• Promote and support a culture that aligns with the transformational goals. Address any barriers to change and work to build a positive and supportive work environment which includes ensuring smooth adoption by applicable business unit leaders to new processes and systems, risk identification and management and creating appropriate mitigation plans around them.

Stakeholder & Executive Engagement

• Influence senior leaders cross-functionally without relying on direct line authority.
• Establish clear communication strategies, executive updates, and crossfunctional alignment mechanisms.
• Engage with external stakeholders including outside service providers, and strategic vendors.

Performance Monitoring and Reporting

• Monitor metrics and Key Performance Measures (KPMs) and analyze progress and impact of strategic initiatives against business case expectations.
• Provide regular updates and reports to functional leadership on the status and outcomes of the initiatives.

Required Qualifications:

• Bachelors degree (or higher) -OR- 4+ years professional work experience.
• 8+ years' experience in telecommunications or a related industry.
• 5+ years' experience leading business transformation and operational excellence initiatives.

Other Qualifications:

• Proven experience in project or change management.
• Innovative mindset with a passion for improving customer experience and operational excellence.
• Excellent strategic thinking, financial acumen and problem-solving skills.
• Demonstrated ability to lead cross-functional teams and manage complex projects.
• Exceptional communication, negotiation, and stakeholder management skills.
• Ability to thrive in a fast-paced dynamic environment and drive change with a sense of urgency.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.