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ITTA Web Services and User Experience Coordinator - University Library

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Feb 24, 2026


ITTA Web Services and User Experience Coordinator - University Library

ITTA Web Services and User Experience Coordinator - University Library

Hiring Department: University Library

Location: Chicago, IL USA

Requisition ID: 1039490

FTE: 1

Work Schedule: Monday -Friday / 8:30AM-5:00PM

Shift: Days

# of Positions: 1

Workplace Type: On-Site

Posting Close Date: 3/16/2026

Salary Range (commensurate with experience): $81,505.00 - 85,000.00 / Annual Salary

About the University of Illinois Chicago

UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

Position Summary:
UIC is seeking an ITTA Web Services and User Coordinator to join their University Library department. The IT Technical Associate leads and participates in the design, maintenance, and functionality of the library website to ensure access to information about Library services and seamless access to external research resources and other content platforms provided by vendors and external partners. The IT Technical Associate also manages the library's intranet.

Duties & Responsibilities:

Website and applications
  • Maintains and monitors the Library website functionality and the accuracy of content
  • Responds to and resolves website issues
  • Ensures that applications are compatible across multiple platforms and browser
  • Collaborates with internal and external partners to maintain current library information and access to vendor-provided products
  • Maintains the library intranet and trains library staff to use it

Usability and Accessibility
  • Establishes, disseminates, and applies usability, accessibility, and technical standards
  • Provides regular and custom reports on traffic and website performance
  • Conducts usability and accessibility assessments and implements improvements based on user feedback

University Standards

  • Applies UIC brand identity and marketing strategy including messaging and visual standards; conveys the depth of collection resources available through the UIC Library
  • Collaborates with external departments and library employees to maximize the vibrancy of the UIC Library site within the strategies and requirements of the university
  • Collaborates with the UIC Library Director of Communications to synchronize Library messaging and maximize all of the Library's publicity media
  • Collaborates with UIC Strategic Marketing and Communications to ensure the website reflects the UIC brand and messages

Other Responsibilities
  • May supervise student employees
  • Performs other duties as assigned


Minimum Qualifications Required:
  1. Bachelor's Degree in Computer Science, Engineering, Information Systems Management, and/or related field of study.
  2. Minimum of five (5) year professional level IT experience within Web UX Design & Administration which includes Web Administration, UI/UX design, maintenance of web pages and applications. May program, test or implement applications using a variety of software languages and platforms. Ensure that application(s) are compatible across multiple platforms and browsers. May also maintain and monitor website functionality and/or website security. Collaborates with internal and/or external resources to maintain current organization's information.

Preferred Qualifications:
  • Experience maintaining websites in a library and working with integrated library systems, information product vendors, and collaborative resource sharing programs
  • Video and photo editing skills
  • Proficiency in programming languages including HTML, CSS, and JavaScript
  • Master's degree from a program accredited by the American Library Association


To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application.

Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

The university provides accommodations to applicants and employees. Request an Accommodation

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/19111?c=uic

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