Key Account Manager - Healthcare

Job Scope:

The Sales Manager - Key Account Manager Healthcare drives the success of Silgan Dispensing Systems' business by managing our US located customer base, pricing, and our sales strategy. This position reports to US senior leadership and partners closely with our sales team in the EU to generate incremental growth on a set of accounts and increase customer satisfaction. Most of our Healthcare dispensing solutions are manufactured in Hermer - Germany & Milano - Italy.

Responsibilities:

• Be the preferred partner and expert in liquid - semi solid pharmaceutical and consumers healthcare dispensing solutions in following application fields:
  Asthma, Allergy, Migraine, Opioid Overdose, Anaphylaxis, Epilepsy with Mono-Dose & Multi-Dose Nasal Sprayers, Cough and cold markets with Nasal, Throat, hears applications, Skin treatments with topical applications, Ophthalmic treatments with multi-doses dispensing systems for glaucoma and dry eye treatments.
• Penetrate and connect multiple functions and levels within customer organizations to key internal resources to drive partnerships, business growth, and value delivery.
• Understand our customers' business strategy, market positioning and consumer perception of their brands to identify new product opportunities that lead to new business pipelines and projects.
• Motivate and manage a network of agents and distributors when applicable.
• Engage beyond procurement to interact with R&D, Marketing and Supply Chain to better understand customer's needs and value drivers.
• Understand and leverage SDS' competitive advantages vs our competition: product performance, supply chain, consumer benefit.
• Be an active "voice of the customer" on customer needs, innovation opportunities, and project execution with cross functional partners in the business.
• Ensure a strong and frequent presence in front of the customers.
• Manage key accounts' plans, forecasts, commercial and financial results, reporting to meet financial and commercial objectives.
• Negotiate terms and conditions against both current and new business that drives growth, protects margins, and reduces risk for SDS while maintaining strong customer relationships.
• Adopt and execute SDS' Commercial System/Tools to manage account planning, pre-call planning, needs assessment, value selling, pipeline management, and Salesforce.com CRM systems.
• Work closely with operations, marketing, design strategy and innovation to execute territory and account growth objectives.
• Supports sales leader in establishing sales objectives by forecasting and developing annual sales quotas for his or her territory, projecting expected sales volume and profit for existing and new products.

Minimum Qualifications:

• Bachelor's degree (B.S.) in Business or related field.
• Ten (10) or more years of direct sales / key account management experience; experience with a medical device or healthcare/pharmaceutical packaging company specializing in creative packaging or related products.
• Excellent interpersonal, communication and organizational skills with ability to work with all levels of the organization.
• Proven experience of working in a decentralized organization with home office activities and frequent travel
• Detail oriented and self-motivated to exceed sales growth results.
• Ability to understand and apply financial and business acumen.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an "at-will" basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.