New

Mortgage Investor Reporting Specialist

Nicolet National Bank
life insurance, paid holidays, 401(k)
United States, Minnesota, Minneapolis
Feb 24, 2026
At Nicolet National Bank, our culture is based on the principles of community banking, putting the needs of our customers at the forefront of our decision-making. Our Core Values drive everything we do, and we are committed to serving our customers with excellence. We believe that every job in our organization is critical to our success, and we are dedicated to creating a work environment where our employees feel valued, respected, and supported. With locations in Wisconsin, Michigan, Minnesota, and Florida we are proud to service our local communities and make a positive impact on the lives of our customers. At Nicolet National Bank, we believe that our people are our most valuable asset, and we are committed to investing in their growth and development. The Mortgage Investor Reporting Specialist will be responsible for the daily and/or monthly reporting, remitting, and reconciling of mortgage loan activity for mortgage loan portfolios, including those sold to Fannie Mae, Freddie Mac, and Federal Home Loan Bank. As a Mortgage Investor Reporting Specialist, you will: Monitor and maintain investor reporting and remittance deadlines established by each investor. Perform investor reporting and remitting accurately and on time to avoid penalties and/or compensatory fees assessed by the investor. Resolve reporting and remittance differences by performing loan level analysis and clearing exceptions based on each investor's requirements. Complete monthly custodial account reconciliations based on each investor's requirements. Perform daily and monthly system balancing to ensure accurate and timely remittances to investors. Understand and process various default liquidations to ensure timely remittance and reporting to investors. Periodically review and update written policies and procedures to ensure accuracy and relevance for investor reporting. Complete annual servicing recertifications as required by investors. Serve as a subject matter expert regarding all secondary market service retained servicing questions and initiatives. Uphold Nicolet's philosophy and policies by maintaining appropriate controls to ensure full compliance with applicable laws and regulations, thereby fulfilling legal responsibilities and enhancing the quality of services provided by Nicolet. Understand and communicate the value of diversity within the workplace and to work successfully with others without regard to age, gender, race, sexual orientation, ethnicity, culture, religion, disability status, socioeconomic status, or other non-job-related classification, including a commitment to Nicolet's policies on equal employment opportunities and non-discrimination with a willingness to pursue efforts of inclusion and respect toward different perspectives. Performs all other duties as assigned. Qualifications: High School diploma or equivalent 2 years of mortgage servicing experience PC, phone system, general office equipment. Ability to maintain strict confidentiality. Effective verbal and written communication skills and strong interpersonal skills. Benefits: Medical, Dental, Vision, & Life Insurance 401(k) with a company match PT0 & 11 1/2 Paid Holidays The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required for the position. Equal Opportunity Employer/Veterans/Disabled