Coordinator Volunteers - Volunteers

Summary:

Coordinates student and community volunteer programs for a medical facility. Consults administration and staff to determine organizational needs for various volunteer services. Plans, designs, and implements volunteer recruitment.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Coordinates the daily operation of the department including department associates and volunteers.
• Recruit, screen, orient, and place volunteers.
• Assist with planning and developing programs to maximize customer and volunteer satisfaction and supplement the services of the hospital.
• Oversees the management of the Information Desk, Gift Shop, and Waiting Rooms.
• Reviews and prioritizes requests for volunteers and assigns to departments.
• Develops and monitors job descriptions of associates and volunteers and ensures agreed guidelines are followed.
• Serve as a liaison between departments and volunteers to resolve any conflict.
• Also acts as the junior volunteer coordinator.
• Requires knowledge of volunteer programs and supervision to direct assigned associates and volunteers, and develop and implement volunteer programs.
• Ability to review and prioritize department requests and assign volunteers as appropriate.
• Analytical ability to develop and monitor job duties of associates and volunteers, to develop and implement policies and procedures for the volunteer programs, and monitor the budget.
• Strong interpersonal skills required for supervising and training associates and volunteers as well as interacting with all hospital departments.
• Must have the ability to interact appropriately with all associates, volunteers, patients, and visitors, especially under difficult circumstances.
• Must have excellent written and verbal communication skills.
• Must be able to handle multiple tasks and prioritize.

Job Requirements:

Education/Skills

• High school diploma or equivalent required.

Experience

• 2 to 3 years of experience as a volunteer coordinator required.
• Experience in healthcare is strongly preferred.

Licenses, Registrations, or Certifications

• Volunteer certification is preferred.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time