Business Operations Manager-Sr Project Coordinator

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. Project Coordinator provides comprehensive administrative, operational, and coordination support to the Head of Corporate Strategy and the Head of Internal Communications, as well as the Corporate Strategy, Enterprise Change, and Operational Excellence teams. He or she ensures the effective execution of business initiatives and day-to-day operations. This role manages complex scheduling, high-visibility meetings, board preparation activities, and enterprise collaboration resources while supporting internal communications and cross-functional coordination. The Business Operations Manager exercises sound judgment, proactively anticipates needs, maintains strict confidentiality, and supports the organization's operational, risk management, security, and service standards.

Essential Functions

• Provide high-level administrative and operational support to executives by anticipating needs and proactively executing support functions with a high degree of accuracy, discretion, and efficiency

• Manage executive, enterprise, and team calendars, including complex scheduling, prioritization of meetings as well as coordinating end-to-end logistics for Strategy team offsites and other high-visibility meetings

• Help coordinate, schedule, and book travel arrangements and accommodations for executives, manage after trip expense management for reimbursement

• Schedule and manage Board meeting preparation sessions across senior leadership, including maintaining and uploading materials in BoardVantage

• Identify and proactively address opportunities to improve operational effectiveness while supporting special projects and initiatives through tracking deliverables, preparing documentation, and following up on action items

• Track and manage vendor and travel expenditures, supporting budget visibility, reconciliation, and reporting against established trackers

• Prepare executive-ready readouts (narratives, analysis, options, and recommendations), drive alignment on priorities and tradeoffs, and act as a force multiplier for leaders by tightening execution and reducing noise.

• Coordinate execution of non-disclosure agreements (NDAs) and required documentation for external partners, including meeting logistics and visitor access

• Maintain team and enterprise collaboration resources, including Microsoft Teams channels, SharePoint sites, document retention practices, and holiday schedules

• Handle sensitive and confidential information and support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data

• Serve as a culture champion by partnering with leadership to uphold company traditions and values while identifying new opportunities to foster a positive and inclusive office environment

Minimum Qualifications

• Bachelor's degree from an accredited college or university

• More than ten (10) years of experience providing business operations, administrative, office, or project coordination support

• Background in financial services, consulting, and or payment firms

• Proficiency with Microsoft Outlook and strong working knowledge of Microsoft Word, Excel, and PowerPoint

• Demonstrated ability to maintain confidentiality and handle sensitive information appropriately

• Strong interpersonal and communication skills with the ability to interact effectively with all levels of personnel

• Exceptional organizational skills with a high level of attention to detail
  Strong written and verbal communication skills, including the ability to edit and proofread documents

• Proven ability to manage multiple tasks and shifting priorities while maintaining a high degree of accuracy

• Successful completion of background and drug screening

Preferred Qualifications

• Experience supporting executive leadership

• Experience coordinating cross-functional projects

• Experience managing office operations or facilities coordination

Compensation

The base pay scale for this position in:
New York, NY/ San Francisco, CA in USD per year is: $125,000 - $135,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.