Position Details
Position Information
| Recruitment/Posting Title |
Intake, Support, and Training Specialist - OEE |
| Job Category |
Staff & Executive - Human Resources |
| Department |
Employment Equity |
| Overview |
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list.
Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.
University Human Resources (
UHR) supports the Rutgers mission as an institution of prominence, preeminent in research, teaching, service, and clinical care. We strive to provide the highest level of customer service in delivering a comprehensive network of programs, services, and expertise to attract, retain, and develop diverse and highly skilled top talent. |
| Posting Summary |
Rutgers, The State University of New Jersey is seeking an Intake, Support, and Training Specialist -
OEE for the Office of Employment Equity ("OEE"). This position reports to the Associate Director of the Office of Employment Equity ("OEE"). Responsibilities include working with the university to meet Title IX requirements and deliver trauma informed intake, support, and training services to students, employees, and third parties
Among the key duties of the position are the following:
Intake Services
- Conducts case intake meetings for investigations and accommodations with empathy and professionalism.
- Provides employees with information about OEE's policies and procedures and assists with complaint and accommodation forms.
- Obtains and evaluates case details to ensure appropriate delegation of investigations, accommodations, and referrals.
- Offers and coordinates individualized supportive and interim measures.
- Ensures that all case intake meetings are tracked and summarized in a case management system.
- Answers office phone, responds to office emails, and ensures that individuals are routed to the correct individuals and resources.
- Presents a positive, professional image of OEE and UHR in all interactions with students, employees, and third parties.
Support Services
- Coordinates support services and interim measures for students, faculty, and staff for Title IX and other OEE cases.
- Liases with student and faculty/staff support offices, Title IX Coordinators, and department leadership to determine appropriate supportive measures related to reports and resolutions.
- Handles support services, including modification of work or class schedules, change in work or housing location, referrals to counseling and/or tutoring services, working with faculty/supervisors on potential deadline extensions, and coordinating security measures.
- Communicates regularly with the OEE investigations team to review the status of support/interim measures.
- Provides regular reporting and analysis for developing and implementing action plans to address deficiencies in support services for students and faculty/staff related to Title IX and other OEE cases.
Training
- Assesses University-wide training needs through surveys, interviews with employees, and consultations with managers.
- Designs, creates, and updates training materials.
- Coordinates, schedules, and conducts training for students, faculty, staff, and other university stakeholders related to investigations, accommodations, prevention, and related topics.
- Delivers training to employees in person and virtually using a variety of instructional techniques.
- Addresses deficiencies in training access, awareness, content, and platforms.
- Collaborates with leadership in all departments within the University (including academic departments) to ensure that they are aware of OEE training opportunities.
- Develops and implements a training program for new employee orientation as well as a mechanism for departments to request OEE training.
- Partners with student and employee support offices, Title IX Coordinators, and other stakeholders to develop and deliver prevention training.
- Serves on committees related to discrimination, harassment, and sexual misconduct prevention, as well as campus safety.
- Manages the day-to-day operation of the University's Unlawful Harassment Prevention program for faculty and staff, which includes Title IX for Higher Education.
- Responds to training inquiries and provides technical support in collaboration with the vendor.
- Identifies and coordinates training opportunities for OEE staff.
Other
- Handles special project management and implementation, and other functions as assigned.
|
| FLSA |
Exempt |
| Grade |
05 |
| Salary Details |
|
| Minimum Salary |
71447.000 |
| Mid Range Salary |
90435.000 |
| Maximum Salary |
109422.000 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
|
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
|
| Work Arrangement |
|
| Union Description |
Administrators Confidential |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's degree in human resources, education, social work, or a related field.
- Two (2) years of relevant experience.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- Strong background in human resources or social work, preferably in higher education.
- Outstanding oral and written communication, interpersonal, time management, and project management skills are essential.
- Ability to work independently and think strategically.
- Comfortable managing difficult situations, while presenting a high level of professional maturity, diplomacy, resiliency, and adaptability.
- Demonstrated ability to manage confidential and sensitive information.
|
| Preferred Qualifications |
- Master's degree in human resources, education, social work (MSW), or a related field.
- Experience in higher education policies and procedures.
- Familiarity with federal and state anti-discrimination, harassment, and disability laws, including Title IX.
|
| Equipment Utilized |
|
| Physical Demands and Work Environment |
|
| Special Conditions |
|
Posting Details
| Posting Number |
26ST0402 |
| Posting Open Date |
03/03/2026 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Cook (RU-New Brunswick) |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance, employee discount
Mar 03, 2026