Supervisor of ES and Transport

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.

Why Join Us? At Tufts Medicine - Lowell General Hospital, we're more than a health system - we're a community of the brightest minds and the biggest hearts in healthcare. We combine academic innovation with compassion and community. Our Environmental Services Workers are a critical part of our team and our hospital. Lowell General Hospital is a great place to work - with a family friendly culture, competitive salaries, and great benefits . If that excites you, then you belong with us.

Job Overview

Supervise the daily operations of assigned Environmental Services and Hospitality Services staff performance and workflow. Ensure that assignments are being performed thoroughly and effectively. Responsible for staff performance assessment, development, and training. Responsible for daily oversight of regulatory standards, financial stewardship of department operations and collaboration with other management and supervisory team members to support the department in its daily functions.

What We Offer

Competitive salaries & benefits that start on day one

403(b) retirement with company match

Tuition reimbursement

Free on-campus parking

Career growth opportunities

Guaranteed hours and set schedule

Location: Lowell General Hospital - 295 Varnum Avenue - Lowell, MA

Hours: 40 Hours - Evening shift: 3pm-11:30pm - Every other weekend (Sat-Sun) and every other holiday is required

Job Description

Minimum Qualifications:

1. High school diploma or equivalent.

2. Three (3) years of related experience.

Preferred Qualifications:

1. Bilingual.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

1. Supervise the daily operations of assigned Environmental Services and Hospitality Services staff performance and workflow.

2. Supervise staff on all functions and processes provided.

3. Prepare master work and time schedules, coordinate time off and review daily adjustments in the work schedule.

4. Perform quality control reviews and initiatives to ensure hospital and regulatory standards are being met.

5. Complete performance evaluations for assigned staff and coordinate the establishment of goals and objectives for assigned staff.

6. Responsible for the interview, selection process, hiring process, orientation set up, training set up, competency testing for all new hires.

7. Responsible for the counseling and mentoring and discipline of employees.

8. Recommend promotion, demotion, or termination when identified.

9. Recommend process improvements to leadership and empower employees to bring forward their process improvement ideas.

10. Responsible for input to the writing, reviewing, and revising policy and procedures pertaining to area of responsibility.

11. Provide oversight of inventories, usage data, and ordering of consumable supplies and equipment repairs.