New 
AR Specialist
 Optum | |
 United States, Kentucky, Louisville | |
 Mar 06, 2026 | |
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All of us have a short list of the things that make a job great. If your list includes being able to make a difference, count us in as your next place to work. UnitedHealth Group is a Fortune 6 leader in health care at a time when health care is evolving for everyone. Our billing teams are part of an important chain of events that impact the lives of our members in positive ways. Join us and discover the exceptional training, support and opportunities to grow that you'd expect from a Fortune 6 leader.
Primary Responsibilities * Assist customers with payment processing, invoice explanation, payment due dates and billing questions * Create documentation for external customers and payers in regard to premium balances as well as billing statements * Contact customers by phone or in writing to verify data, apprise of billing issues as well as assist with resolution for outstanding balances * Maintain timely, accurate documentation for all appropriate transactions * Maintain payment status and billing records through corrections and adjustments * Consistently meet established productivity, schedule adherence, and quality standard What makes this a special challenge? For one, we want to create a quality experience for every person we serve. So the bar is high for accuracy, communications style and effectiveness. You'll need to be researching and resolving problems before, during and after calls within a high volume, demanding environment. Required Qualifications * At least a high school diploma or GED OR equivalent years of work experience * Available to work 40 hours per week within the operating hours of the site * Strong computer skills, including working knowledge of MS Windows and navigation, mouse and keyboarding skills Preferred Qualification * 1+ year of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools Taking care of business at UnitedHealth Group translates to more meaning and impact as you help improve the lives of millions. Join us. Learn more about how you can start doing your life's best work.SM UnitedHealth Group is working to create the health care system of tomorrow. Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good. Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed. Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. | |