Executive Director, Ambulatory Imaging Access & Services
Radiology - Central Administration
Job Summary
The Executive Director Ambulatory Access & Services provides strategic, operational, and financial leadership for UCSF's outpatient imaging enterprise across all ambulatory sites, satellites, and community locations. This leader is responsible for ensuring safe, efficient, patient-centered ambulatory imaging operations & access that meet UCSF Health's standards of high reliability, quality, access, and experience. The Executive Director oversees multidisciplinary teams, collaborates with faculty & clinical partners and business unit leaders, drives performance improvement, and ensures sustainable growth aligned with institutional priorities.
Accountable for the overall administrative & strategic planning and coordination of the staffing, fiscal and material resources. Assists with the development and implementation of new programs and policies. This role provides vision, leadership and accountability in developing, driving and deploying strategic expansion, integration and key initiatives across the UCSF Health system. Has authority and accountability for various health system operations for imaging, including but not limited to optimization of operational performance, access & scheduling, service line development, quality of care, patient satisfaction, human resources, and capital/facility planning.Reports directly to the Vice President of Clinical Services and is a dyad partner with the Executive Director of Inpatient Radiology Services.
The Executive Director Ambulatory Access & Services collaborates with leadership and management in Imaging across a broad spectrum of responsibilities. The position participates in the development and administration of clinical, scheduling and business operations and directs and supervises ambulatory site based activities through management and support staff. Designs and leads strategic and operational planning for multiple disciplines/modalities in Radiology Imaging Ambulatory Services across UCSF Health. This includes multiple sites spanning outpatient services, adults and pediatrics while partnering with the Executive Director of Inpatient Radiology Services and other supporting roles. Accountable for the overall administration, financial management and planning, human resources functions, and oversight of fiscal and material resources across sites. Develops and monitors financial, productivity & key performance metrics that maximize efficiencies and economies of scale across sites and modalities. With physician departmental leaders, develops and implements patient care service standards, ensures maintenance of high quality and safety standards for patients and employees, ensures compliance with regulatory agencies, and develops new business strategies to improve performance and increase access & market share. This role collaborates with the Director Imaging Quality, Radiation Safety Officer, department physician medical directors and vice chair of Quality & Safety, to ensure quality & safety intiatives are implemented & sustained.
UCSF Health Core Services Radiology to oversee the following, which the successful candidate will advise and support in: 1. Leadership & Strategic Access Optimization 2. Ambulatory Growth Strategy Planning & Market Expansion 3. Financial Acumen & Business Performance 4. Data Driven Operational leadership performance (analytics to track operational & financial performance) 5. Physician & Clinical Partnership 6. Workforce Strategy & Capacity Planning 7. Patient Experience & Service Excellence 8. System Integration & Scale 9. Executive Presence & Stakeholder Influence 10. Innovation & Future State Thinking 11. Leadership & Team Development 12. Partnership, Collaboration & Communication 13. Operational management & leadership oversight & support 14. Quality, safety & regulatory compliance 15. Other duties as assigned
Key Competencies: * Strategic leadership & systems thinking * Strong clinical judgement and radiology expertise * Change management & process improvement * Workforce planning and team development * Financial and analytical acumen * Exceptional communication and stakeholder management * Ability to build high-performing teams and culture of accountability * Patient-centered leadership and commitment to safety * High emotional intelligence and collaboration & building partnerships * Regulatory and quality expertise
The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement. The salary range for this position is $164,300 - $399,100 (Annual Rate). To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description The Department of Radiology & Biomedical Imaging provides comprehensive inpatient and outpatient services including MRI, CT, ultrasound, mammography, x-ray, bone densitometry, PET/molecular imaging and molecular therapy, and body and neuro interventional procedures. These services are offered at 15 sites throughout San Francisco including the hospitals and operating rooms at Parnassus Heights, Mission Bay, and Mt. Zion as well as free-standing clinics. Last year the Department of Radiology saw 452,000 patients.
Required Qualifications
- Bachelor's degree in related area and / or equivalent experience / training.
- Strong hospital management experience, min 10 years, with progressive and in-depth expertise in patient care services. Knowledge of hospital / clinic operations in a hospital or medical center setting; knowledge of appropriate professional standards for the department and team.
- Excellent communications and interpersonal skills to foster and promote an environment for effective communication and collaborative decision making across multiple units and disciplines.
Preferred Qualifications
- Master's Degree in business, health administration or clinical degree related to radiology
- 5+ years of progressive leadership experience, preferably in radiology
- Licensed technologist or R.N. in a radiology modality preferred.
- Excellent leadership, fiscal and operations management skills, with the ability to collaborate effectively with physicians, management and staff from all disciplines. Ability to create and maintain a goal-oriented climate of teamwork, collaboration and consistent achievement of objectives.
- Strong knowledge of relevant healthcare information technology and patient care workflows and processes.
- Strong knowledge of relevant regulatory requirements, as well as related legislative, accreditation, licensing and compliance environments.
- Strong knowledge of regulatory and accreditation standards related to radiology
- Demonstrated experience managing complex operations, staffing models, and clinical workflows in a high-acuity environment
- Experience with operational improvement, throughput optimization, and lean methodologies
License/Certification Licensed technologist or RN in a radiology modality preferred.
About UCSF At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve - a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report - UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Job Code and Payroll Title 006830 RADLG SVC MGR 3
Job Category Supervisory / Management
Bargaining Unit 99 - Policy-Covered (No Bargaining Unit)
Location San Francisco, CA
Campus Parnassus Heights (SF)
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