Manager, Marketing Program Management

The Marketing Strategy and Operations team is seeking a strategic, collaborative Marketing Operations Manager to lead the Marketing Program Management team responsible for driving marketing business operations initiatives and integrated marketing initiatives across the MarComms organization. The MPM team strengthens governance, improves operational efficiency, and provides leadership and oversight across programs that benefit from structured program management. Through a unified operating model, centralized intake, streamlined processes, and proactive program leadership, the team improves consistency, visibility, and speed to market across MarComms.

We currently operate in a hybrid working model, whereby you will be required to work in-office 4 days per week.

Location(s): Charlotte, NC, or Milwaukee, WI

Lead and develop a distributed team of Marketing Program Managers, ensuring high performance and alignment to departmental priorities
• Promote a shared operating model that standardized processes and enhanced cross-team collaboration
• Drive continuous improvement and scalability within MarComms through process mapping, workflow optimization, and centralized intake and prioritization frameworks
• Guide the team managing high-value, multi-stakeholder integrated marketing initiatives-such as multi-channel, multi-region campaigns, product-specific or thematic initiatives, content development, and large-scale marketing experiences
• Provide strategic oversight for marketing business operations programs and operational processes
• Strengthen operational governance, ensuring consistent application of governance standards and efficient stakeholder experience through transparent, scalable processes.
• Strategic partner to leaders across MarComms and stakeholders across the firm to align priorities and ensure smooth execution.

Required Qualifications

• 7+ years of experience in program management, marketing operations, or related functions.
• Experience managing teams-preferably distributed across multiple locations.
• Strong background in operational governance, workflow systems, and cross-functional program leadership.
• Excellent communication, organization, and stakeholder management capabilities.

Preferred Qualifications

• Experience within financial services, asset management, or another regulated industry.
• Familiarity with intake systems, workflow platforms, and marketing operations technology.
• Strong analytical mindset with experience in operational metrics and reporting

Proven ability in process optimization and managing complex, cross-functional initiatives

Please note: This position does not offer sponsorship for employment visas. Applicants must be legally authorized to work in The United States without sponsorship now or in the future.

Base Pay Range: $150,000 - $165,000

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary bonus programs, or other annual or non-annual incentive or sales plans.)

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status